We bought a new masterbuilt electric smoker. When we power it on, we get the message EAA1 and it shuts off.

I have purchased a new control board for my Masterbuilt 2007121.
https://www.yaoawe.com/products/9907160014-digital-temperature-controlle-for-masterbuilt-electric-smokers

This information may be of some help.

READ FIRST!
Before trying any of the lengthy suggestions regarding repairs on Masterbuilt electric smokers, consider this. It APPEARS (based on testing, not reverse engineering) that Masterbuilt designed the controller on my unit (140S) to error out below a certain minimum temperature. If you are like me and have your smoker outside (as you should), but in sub freezing temperatures, you too may get this error. Just shoot the short temperature probe (on the back wall of the cabinet) with a hair dryer for a minute or two. Then plug back in for no error (assuming you do not have an actual wiring or probe failure). Just make sure to immediately start it heating before it drops too low again...

If this was by design, shame on Masterbuilt! If this was by error, shame on their engineers! If this behaviour is due to an intermittent problem with my unit, shame on me for not fully testing all possibilities once I found an easy fix...

You are not the first Masterbuilt Electric Smoker owner to have this problem. The Model 20070106 has been plagued with electrical problems from day one. Maybe, that's why it only has a 90 day warranty?

As far as parts are concerned, you can call Masterbuilt (800-489-1581), first to see if they can help you. More than likely, you will need to replace the electronic control panel on the top of the smoker and maybe the electric element, too.

Another place to try is www.factoryapplianceparts.com.

You can purchase a new heating element part # 990050051 either from Masterbuilt or from Factory Appliance Parts http://www.appliancefactoryparts.com/gasgrillparts/brands/masterbuilt/
If they are still available. All of Masterbuilt's electric smokers have been plagued with electrical problems.. It's either the element or the electronic controller on the top of the smoker, that constantly fail.

Hope this helped you and thanks for choosing FixYa.

Had the exact same problems. I took off the electronic control unit and made sure the probe was still connected (unplugged and checked the pins for damage). After reassembling the unit everything worked fine. My guess is that the probe was not properly connected, therefore it was showing 32 deg all the time. Once it was properly connected, the actual temperature showed on the display. Hope that helps.

Try this link. http://www.masterbuilt.com/recipes.html

Also try to Google "smokering". There are some great smoker sites on the web.

Hope this helps.

I just bought a new Masterbuilt Smoker by default two weeks ago I borrowed a friend’s to smoke about 30lb. of Salmon to then can. Ran the smoker every day for three day. ON my last batch the heating element would not work. Talk about Frustrated! The Smoker was only 2 yrs. old.

Knowing I borrowed I felt I had to replace. So online to Cabelas and I ordered my buddy a new smoker and had it shipped. I then found this website... GOT TO LOVE the internet. I saw many other people had the same problem. Found an Answer...

The Problem was one of the connector to the heating element was poor quality and if you don't clean your smoker on a regular basis. The heat and moister caused the small copper connector to corrode and the wire to come loose. I took a wood chisel and cut off all the rivets on the back. I was then able to pull the back off with no damage and access the small box in the lower back. I found the connector. Went to the hardware store and bought a replacement for .75 cents. A pair of wire crimpers and the problem was fixed. I also bought ½ inch Sheet metal screws to secure the back it was good as new. So I returned the smoker to my buddy and kept the new one. When it arrived I saw Masterbuilt has since fixed the problem and provided an access panel to the element and connectors.

Mike in Alaska

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