It could be that you are trying to add a code again as well. You can not have the same code in say space one that you have in space 5.
My Kwikset lock has been working beautifully for several years now, and it is handy to not have to use keys.
If you can't figure out the programming, and want to start from scratch, with mine I believe that you remove the battery pack, press in on the program button for ten seconds, and reinsert the battery pack while still holding the program button. That erases all of the stored codes, and you can start over again.
None of what you described sounds like a locking issue, but a programming issue.
SOURCE: My key is stuck in my Kwikset deadbolt door lock
spray a little bit of oil where you insert the key turn it a couple of time to make sure it is lubricated then turn to correct location to pull out key hold cylinder in with finger key should pull out
SOURCE: Kwikset Smart Key Deadbolt Won't Unlock
Kwikset Smart Key locks are complete junk. I am a locksmith and I am constantly going from house to house replacing these "dumb key" locks with original kwikset pin tumbler locks. What happens is either your key or the wafers inside the lock wear slightly, slightly enough to cause your keys to not turn, and since these locks cannot be picked due to a side bar system, they must be drilled off and thrown away when this happens Unless you have another access point to get in the house. If you do remove lock from the inside, throw it in the trash, buy original kwikset and replace.
SOURCE: kwikset smart code touchpad electronic deadbolt
I have the same problem, electronic locking system went dead but still beeps, stuck using keys now...according to the kwikset website though it says "Warranties cover the original residential user of Kwikset Products against defects in material and workmanship as long as the original user occupies the residential premises upon which the product was originally installed." so hopefully they will fix the problem
SOURCE: exterior key for deadbolt just turns around and around.
From a pro-locksmith: Kwikset uses a clip type retainer to hold their tail piece in place and keep the cylinder plug from coming apart. It sounds to me like the retaining clip has backed out slightly and is not engaged with the tail piece. If it backs out further the entire plug assembly, tumblers and springs will pull/fly out. Its a trip to a locksmith, parts in a baggie. Remove deadbolt, push clip back in and oil area.
Check out this new lock http://localinventor.com
SOURCE: we have a kwikset smart
Hi Shirley,
Rod Herdman and pro-locksmith here. ProNova is correct. You will need to replace your lock. Kwikset's Smartkey has many flaws. It should never have been released. Replace your lock with a pin tumbler type of lock.
Check out a cool lock: http://localinventor.com
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