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housedoc Posted on Nov 10, 2017

THE SOFTENER TRAY IS FILLED WITH WATER AT END OF CYCLE

My wife recently cleaned the tray that holds detergent and softener and replaced it and snapped back in. Since then when run a wash the detergent and softener are gone but the softener tray is filled with water above the max plastic insert.

5 Related Answers

Anonymous

  • 32 Answers
  • Posted on Sep 28, 2008

SOURCE: Softener tray filling with water

open the dispenser all the way,place your finger towards the back left of dispenser.you should see a tab,depress the tab and pull entire dispenser cup out.the bleach and fab soft part of the disp has a removable tray.clean all pieces out including the long shafts on the insert.you will more than likely find a build up of softener,this breaks the siphon and does not allow the water to drain out.good luck

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Barry Coates

  • 3463 Answers
  • Posted on Dec 03, 2008

SOURCE: Washing m/c does not take softener during washing cycle.

Hi. Assuming the washer has completed the rinse sequence, there is a possibility the dispenser part of the valve could be faulty. I assume that you have put the conditioner in the right compartment of the dispenser.. If all else seems to be o/k, I recmmomend thay you once again thouroughly strip and clean the dispenser..
The other possibility is that the hole where the water comes in at the top of the dispenser is blocked.
You need a stiff piece of wire with a hook on the end and poke each hole that you can see in the top of the dispenser compartment
This should solve the problem
Please leave feeed back.
Thanks

Anonymous

  • 26 Answers
  • Posted on Dec 19, 2008

SOURCE: the softener holder just fills with water but will not drain.

Is water left in the dispenser at the end of the cycle?
About two tablespoons of water remaining in the dispenser compartment at the end of the cycle is normal. At the end of the wash cycle, fresh water automatically cleans the dispenser. Check that the cycle is complete before opening the dispenser drawer.
Is the dispenser drawer clogged?
A clogged dispenser can block the flow of water through the dispenser and cause water to leak out. Manually remove the dispenser, and clean any leftover detergent or additives that could clog the flow of water through the dispenser. Also, check that the detergent drawer is always completely closed during the cycle. If the drawer is not closed completely, water can leak out onto the floor.
Are the additives dispensing too early?
Here are a few things that can cause the additives (detergent, fabric softener or liquid chlorine bleach) to dispense early:

  • Check that the dispenser is not overfilled. Do not fill past the MAX fill lines on the dispenser. Overfilling can cause early dispensing of liquid chlorine bleach and/or fabric softener.
  • Check that the detergent separator is in the correct position. For liquid detergent, the separator should be in the front position. For powdered detergent, the separator should be in the rear position. If the separator is in the rear position while you are using liquid detergent, it will dispense immediately, which is not how it is designed to work.
  • Use powdered HE detergent when using the DELAY WASH option. Liquid detergent may dispense prior to the start of wash.
Are the additives dispensing too late?
The additives will not dispense until the proper time if the DELAY WASH option is selected.

wildwest1959

  • 25 Answers
  • Posted on Jun 03, 2009

SOURCE: Detergent tray full of water

Hi....Lift the softener cover off the tray and you will find the syphon tube or the cover underneath are blocked. Push some wire through the syphon tube to make sure it is clear and give everything a good wash.

Anonymous

  • 61 Answers
  • Posted on Jul 23, 2009

SOURCE: Detergent drawer filled with water

remove the drawer and clean the siphon it sounds as if it is blocked up either with powder or concentrated fabric softener. this should fill up with water and then empty itself due to gravity. the siphon should look like an upside down cup on a cylinder.

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0helpful
1answer

Fabric softener premature release

In my case it was simply a matter of cleaning the nozzles that spray the water into the MAIN DETERGENT compartment. Turns our that when the washer was filling up, some nozzles were partially clogged and were directing water to the side where the softener compartment was, causing the fluid level to rise and therefore releasing the softener early. The washer was NOT spraying water in the softener side, what happens is that the dispenser tray is configured in a way that when the fluid reaches a certain max level in the softener/bleach trays, it completely drains. A way to test for this problem would be to completely dry the softener tray and start the wash cycle like you normally would (including detergent), only without adding any softener to the tray and see if after filling there is any water in the softener tray, this would prove that the water is coming from the other side.
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Hi I own a LG intellowasher WD8013C and the inside of the dispenser needs a good clean due to the built-up of hardened soap powder. Is there a way to unhook this so that i can be cleaned? I suspect this...

Hi from retired Englishman in France,

Absolutely right! If the tray is blocked with a mix of powder and softener the softener will not easily syphon into the drum and water tends to be left in the tray. Some water is not unusual, though.

Very easy to remove. Most trays are stopped from coming out by a catch/lip on the top at the back in the middle. Often, if the middle tray is the softener, it is there.
Just bend down to eye level with the top of the tray and you should see which bit is sticking up. Gently press it down and pull the tray out!
I give ours a good clean every few months as my wife tends to allow some powder to spill into the softener tray- but don't tell her I told you so, please!

Best of luck,

John C
0helpful
1answer

Softener dispenser isn't working. the softener is still in the dispenser at the end of the cycle

Remove the tray that the detergent etc..goes into. There is usually a tab in the rear of the tray that you can push down to release it and remove fully. Scrub out the whole tray as best you can removing any parts that you can remove to clean as much as possible. Replace the tray, this should help.
7helpful
2answers

Washing machine will not draw fabric conditioner

The Solution: Top up the softener tray with extra water so that it is up to the 'max level' mark.

The softener tray works by a siphon action. Thus, the reason the tray does not empty is that not enough water is added by the machine during the softening cycle, so that the machine does not completely fill the softening tray; only when the softening tray is filled beyond the 'max' mark does the siphon action works. A partially filled tray will never empty - it's impossible due to the siphon.

The reason that not enough water is added to the tray during the softening action is that the water inlet of the machine is partial blocked (you can try to fix that) but it is simpler to just added more water to the conditioner tray.

Thus, the easiest way to ensure that the softener tray empties every time (after adding the softener to the softener tray of course) is to top up the softener tray with extra water, top it up to the 'max level' line (keep a bottle of water by the machine). That way, even if only a little water is added to the softener tray during the softening cycle by the machine it is enough to trigger the siphon action and the tray will empty!

Works for me every time, and no need to remove any parts - I used to take the tray out, clean it, scrub the outlet holes that fill the tray etc, but they used to gum up again quite quickly!

Hope that helps
0helpful
2answers

The softener holder just fills with water but will not drain.

Is water left in the dispenser at the end of the cycle?
About two tablespoons of water remaining in the dispenser compartment at the end of the cycle is normal. At the end of the wash cycle, fresh water automatically cleans the dispenser. Check that the cycle is complete before opening the dispenser drawer.
Is the dispenser drawer clogged?
A clogged dispenser can block the flow of water through the dispenser and cause water to leak out. Manually remove the dispenser, and clean any leftover detergent or additives that could clog the flow of water through the dispenser. Also, check that the detergent drawer is always completely closed during the cycle. If the drawer is not closed completely, water can leak out onto the floor.
Are the additives dispensing too early?
Here are a few things that can cause the additives (detergent, fabric softener or liquid chlorine bleach) to dispense early:
  • Check that the dispenser is not overfilled. Do not fill past the MAX fill lines on the dispenser. Overfilling can cause early dispensing of liquid chlorine bleach and/or fabric softener.
  • Check that the detergent separator is in the correct position. For liquid detergent, the separator should be in the front position. For powdered detergent, the separator should be in the rear position. If the separator is in the rear position while you are using liquid detergent, it will dispense immediately, which is not how it is designed to work.
  • Use powdered HE detergent when using the DELAY WASH option. Liquid detergent may dispense prior to the start of wash.
Are the additives dispensing too late?
The additives will not dispense until the proper time if the DELAY WASH option is selected.
0helpful
1answer

SIEMENS XLM 1600 (WXLM166AGB) MACHINE WILL NOT TAKE IN SOFTENER FROM DETERGENT TRAY

If water is being dispensed from both sides of the detergent tray, dismantle washing machine and remove top plate of the detergent tray and clean thoroughly. Water overflows from both sides during the rinse cycle to add softener to the rinse. On our washing machine it was blocked. During the service it was changed but can be washed out to solve problem.
6helpful
3answers

Bosch Classixx 1000: Won't drain

The Solution: Top up the softener tray with extra water so that it is up to the 'max level' mark.

The softener tray works by a siphon action. Thus, the reason the tray does not empty is that not enough water is added by the machine during the softening cycle, so that the machine does not completely fill the softening tray; only when the softening tray is filled beyond the 'max' mark does the siphon action works. A partially filled tray will never empty - it's impossible due to the siphon.

The reason that not enough water is added to the tray during the softening action is that the water inlet of the machine is partial blocked (you can try to fix that) but it is simpler to just added more water to the conditioner tray.

Thus, the easiest way to ensure that the softener tray empties every time (after adding the softener to the softener tray of course) is to top up the softener tray with extra water, top it up to the 'max level' line (keep a bottle of water by the machine). That way, even if only a little water is added to the softener tray during the softening cycle by the machine it is enough to trigger the siphon action and the tray will empty!

Works for me every time, and no need to remove any parts - I used to take the tray out, clean it, scrub the outlet holes that fill the tray etc, but they used to gum up again quite quickly!

Hope that helps
1helpful
2answers

Bleach and softener dispensers filled with water at end of cycle

Yes, remove the dispenser tray by pressing on the button on the softner and pulling out tray completely. Now lift the flap over the softner compartment and clean thourougly with hot water, making sure all tubes and holes are free from residue softner/detergents. Replace flap by making sure the bigger tube fits OVER the smaller tube and click into place. Replace tray. Water is present due to the "syphon effect" of the dispenser not working, caused by residue detergents blocking the tubes/holes. Oshie
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