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You will need to find a "small appliance repair shop" in your area, most likely the main PCB has failed, it controls the motor. Check the yellow pages.
You may be able to find a parts diagram for a similar machine that might assist in understanding the assembly and how to take apart. Unfortunately you need to have an account which would be established when you registered your machine. Other option is to use the search function and find a local service dealer:
There is a reed swich (safety switch) located on the top where the lid comes down. A reed switch works with a magnet. If the magnet is missing or the reed swictch is bad, no power will be allowed to the motor. Send me your e-mail & I will look up the part # in my Robot-Coupe manual. [email protected]
Did you replace the start capacitor or start relay first ? This is the most common problem & a hell of alot cheaper than a new motor. Did you replace the motor shaft seal (around the shaft on top of the unit ? if not you will be replacing the motor sooner than you need to because the acids from veggies eat these things up & is the main reason why the motors fail, next in line is overloading or forcing product.
Remove the base the screws are under the rubber feet,on top of the machine there are three screw caps remove these with a bradel, unscrew screws with large torx screw driver, remove spindle anti clockwise by locking out fan at base. for all Robot coupe parts go to http://www.catering-machines.com/
That plastic piece is a sling disk or sling blade and made to sling product to the discharge chute. Believe it or not, the motor shafts wear out and could be the cause of premature failure. When you install the new sling blade, check to see how much slop/ play there is by moving this back and forth on the shaft, a small amount is ok (1/16th to 3/32nds). The other thing to look at is forcing or overfeeding the unit. You can contact them at Robot-coupeusa.com
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