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The back, tail cap, should be unscrewed from the maglite to replace the batteries. It can be pretty hard to open as they are generally not opened very often and there's a rubber seal to keep it water-proof. You could try using a pliers or vice but be careful not to squeeze it out of shape.
There's also a possibility that if the batteries are in it a long time that they have leaked and the leaked chemicals have sealed it. If this is the case you may be able to get the maglite replaced depending on what brand of batteries were in it. Maglite have an agreement with the makers of Duracell, Ever-Ready and Ray-O-Vac to replace the Maglite if one of their batteries leak in it.
well, I have a 3 cell mini maglite AA with a corroded battery stuck up next to the LED. I have searched but not found a way to remove the LED to push out the battery with a dowel. The best solution I read about was to drill a hole in the battery and insert a large screw and pull it all out. (My Maglite is from 2009 or 2010, but I think they made this model in 2011, 2012 and 2013- this is for SEO!)
Unscrew the top head of the flashlight and check the contact points next to the bulb. if all else fails buy another one and take that one back and tell them it's defective.
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