This should be serviced by a factory authorized technician, who should make all repairs totally free of charge....i.e. no charges for anything. Consult your user manual on warranty issues.
I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720
SOURCE: Whirlpool side-by-side refrigerator ice dispenser
First pull out the ice bucket and close the door. Set for cubed ice. Press the button for ice to come out and listen for a loud clunk noise. That is the sound of the solenoid. You can open the door, hold the light switch and press the button and watch for the solenoid moving up and down. Solenoid is at the back of the freezer in a little square opening where the rod on the ice bucket goes into. If that solenoid is moving ok then put the bucket back in while the solenoid is in the down position and cubes should work. If solenoid is not working then it will need to be replaced. Let me know what you find.
SOURCE: Frigidaire Gallery Series Side by Side doesn't crush ice
hi there,
could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?
SOURCE: GE Profile side by side fridge - water dispenser doesn't work
More than likely, your water line is freezing up in the door. You can remove all of the ice cubes and lower the freezer temp to about 3. Leave the freezer door open for about 5 minutes or so and if this does not work, leave the door open a little longer. Also, disconnect the water line at the base of the freezer door, near the floor, and press the dispenser lever. If you have water there, you most likely have a frozen line in the door. Changing the water filter often will help but it is not the answer and is can get quite expensive. By the way, Make sure to hold the dispenser lever forward for at least a couple of minutes each time you test for water flow. If you do not get water at the connector at the base of the door after you have disconnected the line, you have a problem with the valve in the back of the refrigerator.
Water dispensing solenoid is bad. You need to replace the solenoid valve. This typically is independent of the ice maker.
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