Printing problem When I select print in black, the result is green instead of black.  I have replaced all of the ink cartridges and continue to have the same problem.

DEAR FRIENDS; PLS DO THIS FIRST STEP FIRST
How to print nozzle check pattern iPF6100/iPF610/iPF710/iPF8000S/iPF9000S/iPF800/iPF9100

1. Load unused paper.
2. Press the Menu button to display MAIN MENU .
3. Press or to select Test Print , and then press the button.
4. Press or to select Nozzle Check , and then press the button.
5. Press or to select Yes , and then press the OK button.The printer goes online and prints a test pattern.

Second later print out result pls compare you result print with my attachment picture.


let say if anything color no same like example red = black,yellow = yellow black , cyan = dark or magenta = green.

this means got dirty on site purge unit and printhead unit. you need to call canon technician done services for you because i can't teach you how to clean the purge unit and print head unit scared you will spoil this both unit.

Hope can help you ,TQVM..

Hi there .the error e1.6 on Canon Multifuntionals ( MP, MG , MX ) is :
DESCRIPTION:
Ink has run out.
SOLUTION:
Replace the ink cartridge and close the Scanning Unit (Printer Cover).
If printing is in progress and you want to continue printing, press the Stop/Reset button for at least 5 seconds with the ink cartridge installed.
Then printing can continue under the ink out condition.
The function for detecting the remaining ink level will be disabled.
Replace the empty ink cartridge immediately after the printing.
The resulting print quality is not satisfactory, if printing is continued under the ink out condition.
I hope this information will help you

"E 1 6" error code means Ink has run out.

Replace the ink cartridge and close the Scanning Unit (Printer Cover).

If printing is in progress and you want to continue printing, press the Stop/Reset button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.

The function for detecting the remaining ink level will be disabled.

Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.

This is Canon's explanation of what this error refers to:

Ink has run out.

Replace the ink cartridge and close the Scanning Unit (Printer Cover).

If printing is in progress and you want to continue printing, press the Stop/Reset button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.

The function for detecting the remaining ink level will be disabled.

Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.

If you want to continue printing in this condition, press and hold the button on the printer for at least five seconds, and then release it.

Replace the ink cartridge and close the Scanning Unit (Printer Cover).
If printing is in progress and you want to continue printing, press the Stop/Reset button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.

The function for detecting the remaining ink level will be disabled.

Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.

Check the print settings. I guess you are printing black texts in black color without proper settings.

Open the Printers and Faxes from the Control panel, (or from the Start Menu), right-click the printer's icon, select "Printing Preference" and from the printing preference window, click "Features" as shown below,


Click "print in grayscale" then select, "Black ink Only", click "Apply" then "Ok", now try print again. You'll need to restart the program (if you are printing from a program like Ms-word, etc..). This should fix the issue.

This happens when the color is set to high quality, means it uses only the color cartridge instead of the black cartridge.

If you need further help, let me know.

Good luck

Thanks for using FixYa.

Hi there,
The Error CHECK INK U163
Action : Ink has run out/
Replace the ink cartridge and close the Scanning Unit (Printer Cover).

If printing is in progress and you want to continue printing , press the Stop/Reset button for atleast 5 seconds with the ink cartridge installed. Then printing can be continue under the ink out condition.

The function for detecting the remaining ink level will be disabled.

Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.

Hope this helps.
Thanks.
Have a good day.

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Complete the following steps to resolve this issue.
Step one: Check the printin grayscale setting
If the self test page printed in color, the ink cartridgesare okay, and the ink levels are well above empty, the printer software hasprobably been set to print in grayscale. Follow the steps below to check thissetting:

1. In the software application you are trying to print from, click File, then Print. The Print dialog opens.
2. Make sure your printer is selected, then click Preferences. The printer Preferences dialog opens.
3. Select the Color tab, then make sure that Print in grayscale is not selected.
4. Try the print job again to see if this step resolved the issue.
• If the issue is resolved, you do not need to continue with the rest of the instructions on this page.
• If the issue is not resolved, continue to the next step.

Step two: Check the inkcartridges
NOTE:- HP cannot guarantee the quality or reliability of non-HPink.

1. Check the ink cartridges to determine if they have been refilled. If they have been refilled, try replacing them with genuine HP ink cartridges.
2. Try the print job again to see if this step resolved the issue. If the issue is not resolved, continue to the next step.

Step three: Check inklevels
Replace any empty print cartridges.

1. Press Setup .
2. Press to select Tools , then press OK .
3. Select Display Ink Gauge and press OK . The ink levels are displayed.

Figure 1: Ink levels

• Each icon corresponds to the cartridge that is the color of the icon. The icons are also in the same order, from left to right, as the cartridges in the printer.
• If an icon is empty, the corresponding cartridge may need to be replaced soon.
• The ink levels in non-HP, refilled, and remanufactured cartridges cannot be read by the printer. Instead of an icon, a question mark is displayed for these cartridges. HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty.
1. Try the print job again to see if this step resolved the issue. If the issue is not resolved , continue to the next step.

Step four: Service theproduct
If you have completed all the steps listed above and arestill experiencing a problem, service the product.

HP, in order to sell more ink, monitors the expiration date of the cartridges installed. Solution is either to buy a new unexpired cartridge from HP or to disable the date monitoring built in to the printer. This latter is done by removing the button cell located inside the D135 printer on the left hand side or by simply slipping a thin piece of plastic between button cell and metal contact. You will no longer have date function on printer, but it won't object to expired cartridges either.

The remaining levels of the following ink cannot be correctly detected.
Color
The following ink is running low.
Black [830]
Prepare a new ink cartridge.
The resulting print quality may not be satisfactory, if printing is continued under this condition.
If either black or color ink cartridge has run out, you can set the printer to continue printing with the other cartridge from the Ink Cartridge Settings on the Maintenance tab of the printer driver.
----how to resolve it
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