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It appears as though this product was subject to a safety recall, so it may be difficult to get any real support for this product from the manufacturer. See the following link for details of the recall notice and for the company contact information:
If you still would like to use the product, you could always check the Ebay listings for an inexpensive second hand model and just salvage whatever parts you need from that. Here is a link to one which currently has only a $13 max bid for then entire unit plus shipping:
If still interested in a replacement blade for the Ultimate Chopper, go to http://www.tvtimedirect.com.
Use the Quick Find option (upper right) - type in Ultimate Chopper and it will show their replacement listing for this item. Their phone # is 800.238.7119
If still interested in a replacement for the Ultimate Chopper - there is a website call TV Time Direct - http://www.tvtimedirect.com. Their phone # is 800.238.7119. On their website, use the Quick Find option (upper right corner) - type in Ultimate Chopper and it will show the replacement list for this item.
Press and hold down the center shaft of the blade assembly and lift the blades straight up. You can go here: http://www.ultimatechopper.com/chopper_ul_manual_eng.pdf for a downloadable pdf copy of the user's manual.
Yes, ultimate chopper parts are available, and the can be found easily on amazon, click here: Amazon com Ultimate chopper replacement parts, and take a look. Wish you best of luck. Cheers
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Ultimate Chopper, LLC P.O. Box 361369 Los Angeles, CA 90036
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