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I had this problem as well. My daughter took apart all the hoses and found a huge clog. After the clog was removed, the clips stayed fastened. It seems it was a loss of suction issue.I had this problem as well. My daughter took apart all the hoses and found a huge clog. After the clog was removed, the clips stayed fastened. It seems it was a loss of suction issue.
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I have the Shark Professional Life-away. Maybe the same, or similar to yours. If its the same, there are 8 screws that hold everything together.
You probably found the two under the small rubber rollers located at the front bottom cover. There is one more hidden ***** under the "Hose Access" cover. Just pinch the two clips together (you may have to work these clips a bit to open the door) and you will see the last ***** inside.
The top cover should then lift off without a problem, just unplug the LED light cable (remembering its orientation) and you can get to the cover for the beater brush. Hope this helps!
Dear sir, This is the most likely cause of this problem: Be sure that the top tabs and the bottom lock clip are not damaged. (red arrows on photos of my own unit) These hold the filter in place. If damaged you may try several layers of super glue, or oder replacement part from shark.com parts for this model. good luck.
I'm not sure it has one. Check the owner's manual though.
Try this. Turn off vacuum. Unplug it. Make sure there are no clogs in main hose, power head intake tube, or intake inside tank. Plug it in, turn it on, and let us know what happens.
I had this problem as well. My daughter took apart all the hoses and found a huge clog. After the clog was removed, the clips stayed fastened. It seems it was a loss of suction issue.
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