Hi ...
There are situations when fax interrupts the telephone conversation. The possible cause of this issue is Remote RX feature on MP 780. There are 3 possible solutions to these problems which are listed below:
I) Change Remote RX ID on MP780
II) Turn off Remote RX on MP780
III) Choosing a receive mode MP780
If you want to receive only faxes automatically with your machine, or you have a dedicated telephone line for fax use only:
If you receive mainly voice calls and sometimes faxes, or you want to receive faxes manually:
When you receive a fax call: The machine will receive the fax automatically.
When you receive a voice call: You will not be able to answer the call.
If you want to receive voice messages on your answering machine and receive faxes automatically:
When you receive a fax call: The telephone will ring. Pick up the handset and if you hear a beep, press <Black> or <Color> on the machine to receive the fax.
When you receive a voice call: The telephone will ring. Pick up the handset to answer the call.
For remote receiving: If you are far from your machine, dial 25 (the remote receiving ID) on your telephone to receive faxes. (Telephone being used, such as a base station for a cordless phone, must be connected through the MP780 for the remote receiving function to work.)
If you want to receive faxes automatically as well as voice calls:
When you receive a fax call: First the answering machine connected to your MP780 will respond to an incoming call, and then the MP780 will receive faxes automatically.
When you receive a voice call: The answering machine connected to your MP780 will respond to an incoming call.
If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) Service with your telephone company (US only):
When you receive a fax call: The machine will receive the fax automatically.
When you receive a voice call: The machine will ring. Pick up the handset to answer the call.
Dont' forget to vote if this helps .... Cheers :)
When you receive a fax call: The machine will ring according to the ring pattern you have chosen and receive the fax automatically.
When you receive a voice call: The machine will ring according to the ring pattern you have chosen. Pick up the handset to answer the call.
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