Each DVD player is assigned a code for the region in which it's sold. For example USA/Canada are Region 1 players. DVD players will refuse to play discs not coded for its specific region. In effect, this means that a DVD purchased in one country is normally unreadable on a DVD player bought in another region.
If your rental DVDs work in the player then there is nothing wrong with your DVD player. If you have purchased DVDs that do not work the problem is with the DVDs you have, not with the DVD player.
SOURCE: bdp s350 sony bluray player.
I would just like to add that I have a Sony BDP-S500 player and a Sony TV.
The Sony TV's remote was preprogrammed to control the Bluray player, which i discovered by accident, so I
didn't have to mess with universal remote control codes or anything.
Hope that helps.
SOURCE: Movie 2012 BluRay loads menu but won't play on
Sony releases new firmware for the bdp-s350 ever so often to let it play newer movies. The last one can be downloaded from here firmware. Be sure to contact Sony with any problems so they can work on it for the next firmware. They are pretty good about updates as long as we let them know of any problems we are having.
If you are continuing to have problems let me know by sending me a message in the comments and I will go from there. I will get back to you as soon as possible.
Take it easy and hope I helped.
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HI! Tracey, Have You done the firmware updates for your player? if not that could be your problem!
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