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Tasweer Ur Rahman Posted on May 29, 2016
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I have a EURO-PRO X Model EP965 Steam Generator seems to working but steam is not coming our, neither for the iron nor for the brush.

Everything seems to be working fine. It comes on heats the water and the iron but when you push button for steam, no steam comes out. Same goes for the brush, no steam. When you touch the tank, you can feel the heat and make me believe that the steam is there but it is traped inside due some choked line.

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Gil Shultz

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  • Euro-Pro Master 3,464 Answers
  • Posted on May 29, 2016
Gil Shultz
Euro-Pro Master
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Joined: Nov 26, 2009
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I think you have a tank that is calcified and is not getting enough heat to the water assuming there is enough water in it. If it was blocked it would either cause the relief valve to vent or explode.

I would start by cleaning it, my best guess would be to run a few cycles with vinegar in it. This is a mild acid that will dissolve the calcium deposits. Try maybe a 50%-50% with vinegar and water.

Be sure the vinegar will not damage the unit, I do not know.

Hope these links help.





http://www.sharkclean.com/manual/EP965-instruction_book_0701A.pdf

Euro Pro EP965 Use And Care Instructions Manual

Euro Pro EP965 Carpet Cleaner User Manual

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