Sansa media converter problems
Besides the Media Converter, you will need other software which is available for download on the Sansa website - the media converter is just one part of the total package.
If that still fails,
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
i have the same problem and i have windows vista and windows media player 11
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