It won't turn on all it says on the screen is kindle fire nothing else

James, You have to make sure the Kindle is charged, try holding the button longer, maybe even up to a minute, hopefully that will do it. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info." You can also do a search on google for this issue, seems there is a lot of info. on this problem.
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Lillian, May have to try hard reset or possibly repair charge port to get battery to start charging. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
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Armend, Could be a bad charging port. Press and hold on button for 15-20 seconds a couple times to see if it will reset and power up before trying anything else. Check the attached links, videos,instruction and guides on kindle charging problems. Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
Kindle Fire Won Charge Fix

12 major Kindle Fire problems and how to fix them

Reset Kindle Fire When it Won Turn on or Charge

Ruby, try pressing and holding on button or you will have to reset.
Check the attached links,
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."

Reset Kindle Fire When it Won Turn on or Charge

My kindle won turn on

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Patricia, Using the power switch, you can forcibly reset your Kindle device. This reset will shut down the Kindle without accessing the shutdown command from within the Kindle's operating system, a particularly useful tool when dealing with a frozen Kindle. To initiate a hard shutdown, Kindle disconnect from its charger, slide and hold the power switch for about 20 seconds. This will force the Kindle to shut down, now it can be restarted normally.
Check links below for charging problems.
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
Reset Kindle Fire When it Won Turn on or Charge

Troubleshooting Kindle Fire That Won Charge

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Reset Kindle Fire When it Won't Turn on or Charge

www.lovemyfire.com > Kindle Fire Problems

However, sometimes when it locks up you can't tell because the screen goes dark, either ... it's already on but is locked up and thus won't charge or work properly. ... 15 minutes to make sure it gets enough charge, and then try turning it on again. ... If this tip (or anything else on my site) helps solve your Kindle Fire problem ...

Amazon.com: Customer Discussions: My Kindle won't charge

www.amazon.com/forum/kindle?_encoding...

Amazon.com, Inc.Jan 3, 2013 - If you can't see a Contact Us button on this page, then go to .... What canI do? I sent an e-mail to Amazon but have not heard anything. My Kindle is frozen and won't ...
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sounds like you did everything right
could call amazon see if they can help
or do a factory reset to eliminate software problems you will lose all your data
then there is hardware problems dead battery that won't recharge bad cable connection inside kindle

Reset Kindle Fire When it Won Turn on or Charge

It is possible that your Kindle Fire's battery has died. If you noticed the battery life diminishing before it wouldn't turn on at all this may be the case. Here is a site that has replacement batteries for the Kindle Fire:
3555A2L Battery for Amazon Kindle Fire D01400