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Try to remember the clothes washed prior to this showing up stuck to the drum. The source was something likely left in a pocket. Examine the clothes carefully for the same residue.
Try a small amount of liquid dish soak on a rag and see if it will dissolve into the soap. If not than it may be a silicone base material (black sealant) from something included in a prior wash. Unless there has been plumbing done recently at the house and if no other sink has shown similar characteristics you need to assume that it came in with the wash load.
I would load up the machine with rags and old work clothes set water level to full load set to heavy duty and hot water, Double up on the soap and let the machine do the work of cleaning. It may take a few cycles and a trace residue may always remain.
WHAT EVER YOU DO DO NOT PLACE ANY PRESSURE ON THE FOUR LARGE SHAFTS THE TURN THE DRUMS
Pull out the Drum and Transfer belt section. then from the right side gently clean the three sensors that site across from the belt. all three have metal covers BE CAREFUL they also have tiny springs don't lose them. Just lift them and clean the sensors with a dry rag. AGAIN do not touch those large shafts. if the cleaning them does not work remove the assy. two screws one connector. Don't lose the screws. Also clean out the Transfer belts cleaning blade unit remove hard toner remove the assy. and disassamble. Then run the gamma procedure in 36 mode.
You can first try cleaning out the drum of your machine. Run it without anything in it, using 1/2 gallon of Vinegar instead of soap. Hot water will work best. Most hardware stores, or bestbuy,sears,etc. Have packets of cleaning agents you can use instead of the vinegar. You can also use brake fluid for cars on a rag and wipe down the door seal to clean it, then run it through a whites cycle to remove any leftover residue.
Hope this helps!
READ THIS FIRST BEFORE DOING ANYTHING. Pull out middle section, then remove the mid section by pulling the big handles. Now on the left side of the unit is the Transfer belt, on the same side inside the machine across from the belt is a assy. which has three sensors on it, there are covered bye metal shield each it its own solenoid. You going the clean the sensor HOW??? from the right side of the machine stick you arm inside the and take clean rag and gentle raise and clean each sensor bet gentle see the springs on the shield do not want to have them fall off. DO NOT I mean DO NOT PLACE ANY PRESSURE WHAT SO VERY ON THE FOUR SHAFT IN SIDE THE MACHINE YOU BEND THE SHAFT EVEN SLIGHTLY throw away the hole machine because it will cost you a lot of money those fore shaft are what the drums ride ON. Then run gradation adjustment. If this does not work when was the last time a full PM was done? Might have to have the Transfer belt cleaning blade assy. cleaned, ore worse case the Registration Assy. that is what the three sensor are sitting on. is bad.
Could be something like a bra strap between the inner and outer drums. need to remove the agitator and inner drum to investigate and remove.
Could also be a bearing in the drive gearbox, if this is the case the machine is not worth repairing as the box is sealed and not serviceable.
remove bottom cover at back of machine, loosen large jubilee clip on hose between drum and pump. pull hose down and off, take out strainer basket and pull top off, clean top, ball and basket by running under tap. clean out hose with an old rag. reassemble strainer and put back into hose, in the correct position. fix hose back on to drum and tighten clip. run machine on a hot wash and all should be fine.
It does not look like there is an access panel from the back side on this model, but you may be able to try this: Remove power to dryer. Take screw out that holds the end of the exhaust pipe to the back of the dryer and pull out the metal exhaust pipe. Now you should be able to look in and see the end of the motor and the belt. Release the belt and turn the motor shaft by hand. If it turns easily, the drum supports slides are pobably shot (
WE1M333) and possibly the part that holds them (
WE3M26) which causes exsessive drag on the drum. If the motor shaft does not turn easily, hope you have a sock or wash rag stuck in the blower wheel. If not, motor is bad. To get at the blower or the other parts you will have to take the screws out holding the top down to the front of the dryer, then remove the screw on each side near the top holding the front on. Lift the front slightly and remove. You don't have to take off the wires to the door switch. Parts I listed are supporting the drum on the top side. If you need more info do an "ask me" question.
THE REAR BEARING IS DRY N THE BACK OF THE TUB PUT SO VASILIENE ON IT AND THIS SHOULD DO THE TRICK YOU HAVE TO PULL THE DRUM AND GREASE THE BALL AND PUT SOME IN THE CARRIAGE OIL AND WD 40 FOR SOME REASON WONT WORK
Hi
This is a result of the siphoning action and is part of the normal operation of the washer. Water
may be removed by removing the dispenser drawer and draining
water into the empty drum or sink.
Outside
• When washing is completed, wipe top and sides of washer with a damp cloth. Turn water
faucets off to prevent pressure build-up in the hoses.
• As needed, clean the cabinet with mild soap and water. Never use harsh, gritty or
abrasive cleansers. If door or console becomes stained, clean with diluted chlorine bleach
[1/2 cup (120 ml) in 1 quart (.95 L) water]. Rinse several times with clear water.
• Remove glue residue from tape or labels with a mixture of warm water and mild detergent.
Or, touch residue with the sticky side of the tape or label.
• Before moving the washer, place a strip of cardboard or thin fiberboard under the front
leveling legs to prevent floor damage.
Cleaning the Dispenser Drawer Area
Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed
once or twice a month.
• Remove the drawer by pulling the drawer out until it stops. (Figure 1)
• Reach back into the left rear corner of the drawer cavity and press down firmly on the lock
tab (left rear portion of the drawer). Pull out the drawer. (Figure 2)
• Remove the insert from the bleach and fabric softener compartments. (Figure 3)
• Rinse the drawer and inserts with hot tap water to remove traces of accumulated powders
and liquids. Large amounts of fabric softener residue may indicate improper dilution or
more frequent cleaning is required.
• To clean the drawer opening, use a small brush to clean the recess. Remove all residue
from the upper and lower parts of the recess. (Figure 4)
• Replace the insert pressing the "X" to lock it in place. Return the dispenser drawer.
Inside
• Remove items from the washer as soon as the cycle ends. Excess wrinkling, color transfer,
and odors may develop in items left in the washer.
• Before cleaning the washer interior, unplug the electrical power cord to avoid electrical
shock hazards.
• Dry around the washer door opening, flexible gasket, and door glass. These areas should
always be clean to ensure a water tight seal.
• When extremely soiled items have been washed, a dirty residue may remain on the drum.
Remove this by wiping the drum with a nonabrasive household cleanser. Rinse thoroughly
with water.
• Periodically, wipe dry the bottom of the flexible gasket to remove lint and other debris.
• The plastic drum vanes may become stained from fabric dye. Clean these parts with a
nonabrasive household cleanser. This prevents dye transfer to future loads.
try this out for more ref check the operations mannual page 7
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