Won't spin in regular cycles. but it will in service mode

Has to be defective door switch. Does not activate in test mode. Go to repair clinic.com for help and parts

You probably have a rock or some object stuck in the pump blades. Take out the pump and turn the blades get out the obstruction

You have a faulty control board that will need to be replaced. Here is the part to order.

Isyour washing machine displaying an error code? If so, try using the owner's manual to decipher the code and you may beable to easily diagnose the problem. The problem could be as simple as the doorbeing slightly ajar, the machine is in pause mode, or the spin selector isstuck. Checkthe handy chart in the article Washingmachine won't advance to washer spin cycle for more possible reasons why your washingmachine won't advance to washer spin cycle-and some tricks for getting itworking again.

If your lid switch is broken it won't go past the wash mode because the control thinks the lid is open.


How it works

Service photos and more HERE



If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

If your machine is a FAV6800A to FAV9800A here is the Service Manual.
If you lift the washer lid and rotate the wash basket CCW which is the Spin Cycle direction will it turn with very little resistance? It should not rotate CW.
With no error codes I would go to Service Mode page 14 of the Service Manual and read the current recorded Daig codes and write them down then clear the list.
Now start a Spin Only cycle with no clothes in the wash basket let it in that mode for about 5 minutes. Hit the off button to end the Spin Onlly cycle then check the Diag code block and see if an error event was logged if so please let us know.
If there is no error code generation by the Control Board in the Diag code blocks I would suspect a Control Board issue with your no Spin issue..
Without a known good Control Board and Motor Controller to swap out and no error code generation by the Control Board this would be a hard problem to troubleshoot.
The Control Board is under warranty for 5 yrs you could try Maytag Customer Service the number is in the SM and see if they will send you one even if the warranty is up…..Rich

Hello AlpineCA,

I believe you are failing in spin cycle but that’s a wag without any error codes to go on.

With no error code it will require a bit more troubleshooting. If you start a Quick Wash cycle with minimal spin/soil settings I believe you will stop at the 21 min mark.

Not sure what wash cycle you are in and Spin/Soil settings for that cycle but I believe this is the spin cycle of that wash cycle (34 min).

I assume the washer did not pump out the water. The FAV6800A/FAV9800A is designed to start in the spin cycle with a fair amount of water in the wash tub so I assume you have water in the wash tub. You can enter Service Mode and turn on the drain pump to pump out the excess water. I’ll attach the process at the end of this post.

Before we do that let’s gather some info for troubleshooting. I want you to do a Spin Only cycle with that wet wash load. Let me know if the Cycle completes. The FAV6800A/FAV9800A machines suffer from chronic clutch malfunctions which will cause failing in Spin Cycle usually with dC/uC unbalance errors. Can you complete a Spin Only cycle?


My standard links for the DIY’er and can you let me know if you want to DIY the fix? Some folks can’t tolerate the down time and if you feel your aren’t qualified then I would recommend a qualified repair service. I’ll work with you until you decide to pull the plug on the DIY process.

FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference

Pump out the excess water in the tub when failing in Spin Cycle;

I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub.

Enter Service Mode by simultaneously pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Pressing the Delicates key will lock the lid. Now press the Presoak key the drain pump will turn on. Stop with off button or hit the Presoak key.

I’ll check back from time to time for your response. This board will not auto notify by e-mail of your response and most recently won’t let me post pics for troubleshooting support.

If you are going to DIY and we have no error code to the display the next step is to remove the front cover of the machine start up a Spin Only cycle and see if the motor will turn the clutch pulley CCW. Just be careful of the belt and follow safety warnings in the Service Manual…..Rich

If you want to work on this a bit quicker e-mail me at [email protected]

Dear friend,
ngfam at you service!

You have an electronic problem and have no choice but to call service!

If the washer is 10 years or older its not worth investing money to fix it! The new ones are mush more efficient and clean better!

Either way this is a service problem to remedy!
Below I gave you a nation wide service thats very good!

We sell appliances for 65 years and I recommend this nation wide Factory repair service!

Call A&E Factory Service /They service nation wide -USA
And are available 24/7 for making appointments!

If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!

Happy to assist you,
PS. PLEASE GIVE ME A GOOD RATING BEFORE YOU SIGN OFF!

System Diagnostics
SERVICE MODE
The service mode provides service personnel the
ability to verify the operation of the washing machine.
The service mode can be entered in the middle of
any wash cycle. While in the service mode, the
servicer can start a variety of special service tests.
Accessing Service Mode:
Pressing down the delicates and heavy soil keys for
3 seconds places the machine in the service mode.
Motor speed will be displayed when started. To exit
Service Mode, press delicates and heavy soil keys
for 3 seconds again.
Troubleshooting
December 2004 4 16025861
©2004 Maytag Services
Stage of
Wash Cycle
Advances To
Presoak End of Presoak
Wash Every 5 Minutes of
Wash Time
Spin/Drain Every Step of The
Spin Profile
Rinse End of Rinse
Speed Range Displayed
a) 0-99 rpm 0-99 (actual)
b) 100-999 rpm Speed / 10
Quick Service Cycle
While in service mode, pressing the delicates key
will start a quick service cycle. This will be a quick
check of all systems.
The following steps will be followed.
1. Energize the cold and bleach water valves. Fill to
Low level, then turn bleach and cold off.
2. Energize the hot and fabric softener water valves. Fill
to high level, then turn all valves off.
3. Lock the door.
4. Tumble using 7/3 tumble pattern for 12 sec.
5. Turn the drain on.
6. Spin to 800 RPM using default rates.
7. End spin and coast down.
8. Unlock the door when the RPM is zero.
9. Display a ‘PA’ (Passed) on continuously for 10 seconds
if no diagnostic codes were logged during this
test.
The up arrow if pressed will advance to the next step.
The right most dot will be turned on as an indication
of failure and stay on until quick service cycle test
has reached the end. Any diagnostic code logged
during this test will result in failure of the test, but will
not necessarily stop the test. While in quick service
cycle, the pressing of the hand wash will suspend
the machine at this step for 30 minutes until the
Hand Wash key is pressed again. All LED’s will
flash on and off while the cycle is suspended, or on
hold.
Motor Drive System
To check the system, check the board for proper
output to the motor control. Performing a board
output test does this. Then perform the Motor
Control Board Output Test.
Motor Control Board Output Test
1. Disconnect power to the washer.
2. Remove the front panel and pull the JP4 Connector
from the motor control board.
The following Quick Spin test steps are as follows:
1) Lock the door.
2) Spin to 350 rpm and hold for 6 seconds.
3) Spin to 550 rpm and hold for 6 seconds.
4) Spin to 600 rpm and hold for 6 seconds.
5) Spin to 650 rpm and hold for 6 seconds.
6) Spin to 800 rpm and hold for 6 seconds.
If the Spin key is pressed again during the Quick Spin
test, the current speed will be held indefinitely. Pressing
the Spin key again will allow the quick test to
proceed as listed above.
When the washer is in the Service Mode, the speed
will be displayed as a two digit number or a letter/
number.
Quick Spin Test
While in service mode, the pressing of spin key shall
start the washer in the quick spin mode.
3. Reconnect the washer power cord to supply
voltage. Make sure the door is closed.
4. Press delicates and heavy soil keys for 3 seconds
to activate Service Mode.
!