Venue tablet 5830. How should I respond to message stating 'a problem occurred'?
My camera woked in the beginning, now every time i press camera writing comes on the screen stating that a problem occurred and then it shuts down and restart, i have a dell
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Hardware Key Reset
If your device is not working because it is frozen then you wouldn't be able to reset it with the software. So the next option would be the hardware method.
1. Press and hold down the Power button + Volume down button + Camera button all at the same time until the device vibrates, now let go of the Power buttonwhile continuing to hold down the Volume down button and theCamera button.
2. Shortly you should see the message displaying "Are you sure you want to format?", you can now release the Volume down button + Camera button.
3. In the format screen you have the option to either Format or Cancel. Tap on Windows key Format if you are confident to go ahead.
4. Press on the Windows key again to confirm your choice.
Your device should now begin to format the device and shortly should startup with the Start-up Wizard. Ensure you device have the battery power while doing this
Here are two things to try: I- Using the Power button:
1 Press and hold the Power button for at least 4 seconds.
2 Swipe-down the shutdown confirmation screen to the bottom
edge of the display to turn off the tablet.
Using Charms:
1 Swipe-in from the right edge of the display to access Charms.
2 Touch Settings
Turning Off the Screen
Using the Power button:
Press the Power button to turn off the screen.
Using Charms:
1 Swipe-in from the right edge of the display to access Charms.
2 Touch Settings
NOTE: If your tablet is in a standby state (tablet is on, but screen is off), press the Power button or Windows button once to turn on the screen.
12
'
Setting Up Your Tablet
? Power
? Shut down to turn off the tablet.
II- Unplug the battery, wait 30 seconds, then install the battery again.
Train your son to follow instructions and then call Dell Tablet Technical support ao 800-308-3355: They are in India so speak slowly and clearly while using formal English - they don't always understand American slang.
i had the same thing happen twice know. what i think it is, is that the screen for some reason glitches out and becomes unresponsive. i havent updated mine. to shut the device off when it has these glitches i hold down the sleep button and the volume down button. then press the sleep button to start the device. hope this is your only problem. gl
Does this mean it's just bricked? More information please! Did you try holding the power button down for a few seconds to shut it down then restart? Did you try going into the BIOS?
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