Goalsetter X554 54 Inch Glass Extreme In Ground Basketball System ES45654G3 Logo
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Thomas Lyon Posted on Jan 04, 2016
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What causes "toner not recognized" message?

An aftermarket toner was installed and the message was displayed. It would not clear after an OEM toner was installed.

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Sean Piquet

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  • Master 1,867 Answers
  • Posted on Jan 04, 2016
Sean  Piquet
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Printers are programmed to reject non-genuine ink tanks and toner cartridges.
Some of them are also designed/programmed to stop working altogether if you fit an aftermarket product and you will have to get a new printer. Most likely you have one of those.

Never use non genuine products. You can try and pull the new genuine OEM toner cartridge out and refit it and see if the machine will reset and recognise it. If not I don't think you are going to get it printing again and you will be up for a new printer..

Follow some of the trouble shooting procedures in the user manual and if none of these work you are probably done with that printer.

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