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Post the exact error message indicated on the printer LCD. 13.01, 02 paper feed issues, worn rollers or jammed paper inside of paper feed assembly.13.05, 06 fusing assembly issues, broken sensor flag in fuser or worn busing on fusing rollers (fusing assembly will be noisy or making grinding sound.) If this the issue being noisy, the fusing assembly has to be replaced along with one of the drive gears, about a 30 min. of work.
The noise coming from the printer is an indication that there is a hardware issue. It would be best to call Lexmark Technical Support for further assistance.
Please remove the drum unit and make sure that there is no rest of the paper in it then chek for paper from the back of the printer when you open the cover (some times a little pice of paper still inside).
I have the same problem, you need a tool to fix it switch on epson t10 then get a hammer hold still... using your full strengt , smash it using a hammer after that unplug the power cord then throw it through window that will solved your problem..
is the an error code on the lcd?
do you hear some noisy sound when you return/close the paper tray?
probably it is e2-01
meaning the lifting motor case is damage and your service provider must replace it.
i hope this might help you. ;)
if you look down where the paper feeds there is a roller as you pulled the paper back upwards out of printer you have forced the roller the wrong way you will have to push the roller round by hand it will click and clunk till it goes back into its proper location
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