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That's because the Nook version of the S2 does not come with the digital certificate required by Netflix, Hulu and other paid streaming service providers to play their content.
Should be as easy as going to google play and downloading and installing the app, then entering your username and password, that is if you are running an Android based device. Otherwise you'd need to access whichever store you buy books/apps from and reinstall it from there.
I think the phrase you are asking about is not "Reset" but rather "Root"
Root is the process of removing the restrictions from software. In this case, the Nook Tablet was designed with the Android OS, and then Barnes and Noble added their "software" on top of it, setting restrictions to the Android OS. an example would be, unable to visit the website Amazon.
Search the forums for XDA Developers as they are constantly updating their information. I have successfully "rooted" my Nook Tablet using an SD Card approach, and have had access to all the features of the internet as well as Google Play store.
Only reason I did it, my wife's games; Temple Run ($15 B&N, $1.99 GPlay)
Best Solution, sell it or return it, if possible, buy a Android only Tablet (Nexus, ASUS, Polaroid, Samsung, etc..)
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