Kenmore HE2 Plus Front Load Washer Logo
Posted on Jul 13, 2009
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Keep getting error code sd or 5d and sometimes a F error on my HE 2plus washer. Is there an inexpensive solution to the problem or should we be shopping for a new washer?

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  • Master 8,619 Answers
  • Posted on Jul 13, 2009
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Joined: Dec 27, 2008
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Hi

The Sd or 5d indicates that excessive suds are detected by the washer during the drain or spin phases of the cycle. The washer will stop and fill with 4 liters of water and then wait for 5 minutes to allow the suds to dissipate before continuing. If the suds cannot be reduced or eliminated so that the washer cycle can continue, it may stop and display the F21 (long drain) fault code. After the suds dissipate, you can normally drain the washer and spin out the clothes using a RINSE/DRAIN & SPIN cycle. Make sure that you are using HE (High Efficiency) detergent in the appropriate amounts to prevent excessive suds in the washer. This should prevent the washer from going into this routine.

And if you still face the same error then probably there is something(coins, socks, dirt, debris, etc) stuck inside the drain filter of your washer. You'll need to check the drain filter. To access the drain filter. To check the drain pump follow these steps:

  1. Unplug the washer to completely disconnect electrical power.
  2. Remove the bottom front service panel as shown in the first image below.
Also check your drain hose for a kink or clog. Check the washer house drain for a clog or restriction. Test the washer to see if it will drain properly.

Also refer to these diagrams for more details--

Kenmore Drain filter and pump link1

Kenmore Drain filter and pump link2

Please do rate this solution and revert for further assistance.

Thanks
Rylee

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I have a Kenmore HE2t Front loading washer. After each cycle an error code of 5d is shown on the display. What does this error code mean?

The 5d code is actually an Sd code and it means suds have been detected in the washer. This can indicate to much soap or the wrong kind of soap was used in the washer. Be sure HE detergent is being used. If can also indicate the drain pump is restricted or the drain hose is kinked.

My kenmore he2 plus washer gave me a 5d code and door locked ...


https://www.youtube.com/watch?v=-v66USc48o0

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Just received error code 5D Kenmore HE 2Plus Front Loading Automatic Washer

Hello, welcome to fixya.

Based on your post I understand you have a "SD" error problem (looks like a 5D in the digital display) with a Kenmore washer, the error means an excessive drain time or excessive suds was detected as you may or may not already know.

If you follow the link to my solution to this error designed specifically for "do-it-yourselfers" you should be fixed up in no time. (It's much quicker for me than pasting or retyping the complete solution several hundred times, that's how common this is)

http://www.fixya.com/support/r9090359-whirlpool_frontload_f2_f21_sd_suds

Thank you for visiting fixya for your washer inquiry. Please take a moment to rate my assistance both here and on my tip link and leave a brief testimony.

Regards,

Macmarkus :)
0helpful
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I have a 5d fault code on my HE 2plus kenmore washer.

  1. Remove the lower front panel and remove the cover for the drainage filter. Slide this tray out and clean it.
  2. Unplug the washer for at least 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit.
  3. If the above procedures do not correct the problem, it is recommended to replace the drain pump.


I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

4helpful
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I keep getting an "SD" or "5D" error at the end of the cycle. I also had a problem with the drain hose, but that problem seems to be fixed. The wash cycle finishes but this 5D or SD code keeps popping...

"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question
1helpful
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Not rinsing 5d code appears oasis washer

It is likely Sd.



"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question
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I keep getting a 5d error code on my machine. What is this?

This is actually a SD code meaning to many suds. The machine will drain out mid-cycle when you push stop. You can then start the load over without adding any additional soap. Make sure you use the recommended amount of HE soap.
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Maytag Neptune Frontloading Washer

5d is actually Sd, which means too many suds. Make sure you're using "he" types of laundry detergent.
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