I am not sure this is your issue ... but from the Whirlpool web site .. to turn demo mode off:
Possible Solutions
The control has been placed in demonstration mode
IMPORTANT: This feature is intended for use on the sales floor with 120 V power connection and permits the control features to be demonstrated without the oven turning on. If this feature is activated, the oven will not work.
1. Press SETTINGS/CLOCK until "DEMO MODE" is displayed.
2. The current setting will be displayed.
3. Press the "1" keypad to adjust the setting.
4. Press START or CANCEL to exit and display the time of day.
Reset power to the product:
There may be a problem with the User Interface/Keypad, or the associated wiring.
- Power unit down by turning off the circuit breaker(s) for one (1) minute.
- Power unit up by turning on the circuit breaker(s).
- Monitor the oven for one (1) minute to ensure the error code does not display again.
- Verify oven operation.
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