Pool of water on the floor

Hi,

Please use a diagram of the fridge in it's manual to help locate the drain plug. And if you think that it's blocked, please pour a mixture of water and 1/3 cup toothpaste to unblock the drain.

Thank you.

Assuming your fridge has a defrost cycle ( I.e. is a frost free model), you are probably suffering a blocked drain hole or pipe, leading to the top of the condenser or a tray nearby, where the frost water can evaporate.
The pipe can block with food or a mould plug, leading to water retention that freezes and further blocks the drain. the water is produced when a heater switches on in defrost mode and thaws the internal or external ice build up and, with nowhere for it to go it will pool on the bottom and may, when in defrost mode, run out onto the floor.
With frost free fridges/freezers, there is a drain outlet, usually hidden behind a removable panel inside the fridge/freezer compartment or, a drain hole near the bottom. If there is a drain pipe as well, access is usually from the rear base of the machine. The pipe is usually removable and can be cleaned out but prepare for some water to escape. An ice block in the drainage hole can be thawed using a hair dryer BUT GENTLY, so as not to warp the plastic inners of the fridge.

not a good model number,if the freezer is on top and water is under the crispers you have a blocked drain in the freezer,when the machine goes into defrost a heater comes on and melts all frost off of the evaporator coil,the water goes down a drain hose down to where the compressor and condenser coil is and evaporates,you drain is blocked and the water is leaking into fridge section.remove everything from freezer,shut it down first or unplug it,remove the back inside wall of freezer,look under the coil and you'll see ice,melt it out with hair dryer and remove any ice on freezer floor,then heat up the drain hole,you can stick a screw driver into the hole,it will help melt the ice out,i use a steemer to do this job,if you don't have one use anything that will push air into the hole like a turkey baster,when you think it's clear pour hot water into hole,if it drains down you're done,if not keep hitting it,you can open the fridge door and heat up the center part of ceiling and back wall,this is also where drain is,if it happens again you can buy a heater probe or make one out of a piece of copper wire like the ground wire in house electrical wire,cut like a six inch piece,stick it into the drain hole and rap the other end around the heater,when the heater comes on the copper will heat up to keep the drain open,if the heater is glass there will be a metal cover,connect the copper to the metal and it will be fine.good luck,if you need more helplet me know.salde

Your defrost drain is most likely blocked with ice or sludge. Now when your refrigerator goes into defrost it pours into base of freezer or just anywhere it can to pool up. Click Here=> Leaking Refigerators, just what may be happening Click here also=> Leaking Refrigerator's? Please let me know if you still have questions, Thanks, Sea Breeze

is there any ice on freezer floor or is the bottom rack iced in?if so you have a blocked drain in the freezer,or if that's ok you could have a crack in one of the plastic water lines,also check the catch pan where the water drains into when the fridge defrosts,you can pour water down the drain in the freezer to check that,roll the fridge forward and take the bottom panel off the back,should be easier to check for leaks and take off the front kick panel,while you're in there vac out all the dust in there,front and back,you should do this every 6 months

The drain hole at the inside bottom of your fridge freezer is blocked. locate and unblock

Check for a blocked defrost drain. Take the panel off at the back of the freezer section and find the small hole at the very bottom center below the cooling coils. Use hot (but not boiling) water and a turkey baster to flush it out until water runs through it. (it will go into the defrost drain pan, where it will evaporate)

We also had this problem with a Jenn Air side by side. I cleaned out the drain tube and melted the ice in the collector tray but we still had water coming out of the freezer door later on. My wife started looking for a new fridge because she was tired of cleaning up the pudles daily. I went online to another site and found this to be a common problem. It seems the defrost cycle is not long enough to let all the water drain out of the collector tray and it ends up frozen in place and the the tube gets blocked and the the water runs down the inside back of the freezer untill it fills the the bottom of the freezer. Then it freezes and the the next time the water flows out the front of the door on to the floor. There are kits available to solve this problem and they cost about $20. I looked at what was in the kit and made my own part. It is a 9 or 10" long piece of # 12 or #14 copper wire (house wiring ground wire).
Turn off fridge and take the shelves out of freezer and then take off the large grill on the back wall and melt the ice in the bottom area where the metal water collector tray is. Look under the fidge where the evaporator tray is and make sure water is in fact running down the tube. To make sure it is, empty out the evap tray and put it back in and pour water into the defrost collector tray to see if the water flows down to the evap tray. If it doesn't then blow it out. If it does then take the copper wire and shove all but 2" of it down the tube that drains the collector tray. The last 2" or 3" of wire needs to be bent 90 degrees so that it lays flat in the tray. It seems the cooper wire that is down inside the tube conducts enough warmth from outside the freezer to keep the tray from freezing up to soon after the defrost cycle and lets all the water drain out down to the evaporating tray which is under the fridge. We never had water in the evaporating tray before because it was never making it down the tube. It has been many months now since my fix with no water on the floor.

Apparently it is the drain behind the freezer panel on the inside and it is blocked. It needs to be unblocked and cleaned. You remove the food and the rear panel on the inside of the freezer. With a hair dryer (carefully) remove all ice build up and then unblock the drain line going to the pan under the refrigerator. The drain line can be cleaned with bi-carb and hot water (not boiling).