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Posted on Nov 15, 2007
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Blank Streaks I've been receiving faxes with streaks down the page. Sometimes black streaks and other times blank steaks. I have changed toner cartridges and I'm still unable to read the fax.

  • Carvin Nov 21, 2007

    We receive barely egilble blank streaked Faxes. We changed toner cartridge and paper and we minimal improvement.

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1 Answer

CheckitRight

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  • Brother Master 1,363 Answers
  • Posted on Nov 26, 2007
CheckitRight
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Joined: Oct 04, 2007
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Streaks are caused either by the toner, drum, lamp or fuser.

If you make a copy and it does not show a streak then it was done by the person sending the fax. BUT, check this,

open door and take out toner cartridge. look for a thin glass that is on the bottom of the machine and wipe it. Toner spills will cause a black streak.

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The streaks are typically a sign of a toner drum going bad, or possibly just dirty, or even caused by the toner being low, as you have mentioned it to be. 1 way I know to 'clean' the drums is to have the printer run multiple blank pages. If your software will not allow you to print blank pages, type a single character by using this little trick, hold down the ALT key, and type 2 5 5 on the number pad in a blank text document. This will allow you to print the "blank" document, I would suggest about 10 copies. This should help for a short duration, and doesn't use any toner.

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Streaks

It sounds like the lamp/light is going out.  Open the top and try to make a copy and see if the light stays on the entire time.

Erice
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