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tough question
by the look of the picture it should not have that problem
something jammed or fallen on both openings
that stop doors from opening
call a fridge repairer first
those doors cost a lot to replace
maybe the fridge guy can you undo the top hinge of the french doors
if the freezer draw handle is broken you might need his help with that anyway
Hi,
Sorry your having trouble so soon!
First thing you need to check is inside the freezer section.
The freezer fan, the fan is W10128551 and should be running
along with the main compressor. Since the freezer is working,
I would check the food on the top drawer or on the freezer door shelf.
They too might be soft..without the fan.
I would You tube 'evaporator fan motor replacement Amana bottom freezer model' Yes I know it say's Whirlpool, but your unit is really
a Amana designed unit. I would give this a difficulty of 3 out 5 wrenches.. Take your time..
On my model RF265AABP there are two plastic clips near the back of the drawer that attach it to the slides. Pop those out, and the drawer can be lifted out.
There are 3 bolts that hold the bottom of the freezer door in place, if you remove them the door will fall to the floor then youmcan pull it off then you can access the drawer
the grill should just snap off with a pull, evenly from both sides. If coils can be accessed from the front, there are no more coils in the back. The screwed on cardboard in the back is covering a fan so it can pull air directly over the compressor and evaporate the water in the drain pan. You should periodically check to see if water is draining into the pan, if not, the evaporator may be getting heavy ice build up, therefor not cooling 100%
Make sure nothing has fallen behind the freezer drawer or is hitting the top of the freezer to prevent it from closing. Also check that the tilt open front is in the closed position. If nothing is blocking the drawer the gear wheels that support it may not be in the right position. See Owners Manual for instructions about removing/reinstalling the drawer. When you get the drawer to close you may have to unplug the power cord for 30+ seconds to get the unit to reset and restart.
Okay, I fixed it for now. The design for this bottom freezer drawer is not good. What happened was most likely that my son slammed the door, and it bounced and was slightly open. Overnight, ice started to form all over the compartment, including inside the drawer guides. Some ice was probably obstructing the drawer glide from sliding shut.
What I did, not thinking this was the solution, was to prop chairs against the drawer to close it while I searched for answers on the Internet. In the meantime, some of this ice must have refrozen in the closed position (due to the weight of the chairs). When I went to check it later, I had a little trouble opening the drawer. I gave it a hard yank and some small frost flew off, as I opened the drawer.
It was not easy sliding it due to the frost. I then moved it out and in until it felt smooth, and finally closed the drawer and it stayed in the shut position.
Kids are instructed to close the drawer gently and visually check that it is sealed. There is also an air passage between the refrigerator unit and the freezer so that when you close the double french doors, some air pushed to the freezer section and momentarily pops the drawer open. You should make sure that the drawer closes before leaving the kitchen. If you are on vacation, prop chairs to make sure both the freezer drawer and the french doors stay closed. This is important if you're in an earthquake area as a small tremor could open the doors and you'll get a fire when the lights stay on and burn through the wiring (as others have noted).
After several hours working and moving the door, I was able to slide open the door. Found out that the ice maker was leaking and the water was in the bottom an it frozen and that was stopping the door to open.
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