How do I fix a GE washer that won't agitate or spin?

https://www.mumsnet.com/Talk/housekeeping/604039-washing-machine-sounds-like-there-is-something-metal-loose-inside
https://removeandreplace.com/2015/07/27/washing-machine-making-noise-during-the-spin-cycle-how-to-fix/
https://www.espares.co.uk/advice/careandmaintenance/how-to-diagnose-drum-problems-in-a-washing-machine
https://www.appliancesonline.com.au/academy/laundry/6-common-washing-machine-problems-and-how-to-solve-them/

Agitator itself just slides on splined shaft. At that age it's undoubtedly "growed" on there and isn't going to be easy to pull in all likelihood. Brute force and awkwardness are about the only tools as it's rarely possible to get any leverage in any place that will do any good and the edge of the agitator itself away from the center is generally to weak to use as a pry point, anyway. Some have a removable cap at the top that can either be unscrewed or pried out depending on the make/model -- if so, you can sometimes from that point actually see the splined shaft and get some solvent down there to help. Unfortunately, ime, the "goop" has always signified a transmission shaft seal failure and nothing less than replacing that seal will solve the problem

Clutch / Motor unit not engaging, easy fix..shouldnt be much to fix, let me know if your technical and could send a link to help you

Is this a new machine? If so, then it may have a sensor that lets it know that you have a big enough load. Mine will only wash when I have a full load of laundry.
If you have had it for a while and it just quit, then you may have a broken belt. A third suggestion might be that your drain is clogged. Any of these could stop a front load machine from washing.
The numbers you gave were for the noise filter on the washer. Not sure if that would make any difference or not.

Are your loads spinning even if off balance it will cause the drum to spin off balance and water will come out of the bottom

Alliemay657:

It sometimes takes a 2 grunt pull to remove the end caps and bearings from the agitator (called the beater bar). I have had to use a flat blade screwdriver to CAREFULLY pry the end caps and bearings from a beater bar. Be careful not to stab your hand with the screwdriver (It HURTS!!!) Once you get the end caps and bearings off, clean the hair and carpet fibers from the ends of the beater bar and bearings and end caps. If the bearings don't turn easily, dribble some rubbing alcohol on them (I use a spray bottle filled with alcohol) and spin them until they spin freely. Dry the bearings until there is no alcohol in them. Put a drop or two of light machine oil in each bearing (3 in 1 oil will do), and spin the bearings to distribute the oil and ensure they spin freely. Now would be a good time to check the vacuum head and hose for clogs. Push the bearings and end caps back on the beater bar and reinstall the beater bar (with a new belt). Reinstall the foot plate, and your machine should run like new

Make sure the suction area of the face plate is clear of all debris. If anything else, call the number on the machine, it's still under warrantee if the machine doesn't work from normal use.

did you check to make sure theres no clog in the hose since its powered by air?

Hi,

Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


heatman101

Check that the filter in your washing machine has been cleaned out. If there is no filter fitted there could be a kink in the back tube which takes the dirty water solution out to your drain.