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Barbara Tenpenny Posted on Jun 24, 2015
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Model HL100ESF328002953 We can't open it and a code E-CODE appears and we can't open it. We have to get in it because my husband's medicine is in this safe.

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Tim Hofstetter

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  • Posted on Jul 06, 2015
Tim Hofstetter
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It's a little late now, but...

You'll need to contact Sentry this way:

http://www.sentrysafe.com/CustomerCare/FAQ

If all else fails, it's time to cut that safe open.

2 Related Answers

Anonymous

  • 1 Answer
  • Posted on Dec 18, 2009

SOURCE: factory code will not open model # DA3831 safe

i am a locksmith that has worked on several of these. The safe is manufactuered with three types of lock mechanisms 1. combo dial 2. digital 3. advanced digital the advanced digital is what you have there are no green lights on it. look at the manual carefully there are 2 seperate sections on the digital key pads yours will be the second.

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Anonymous

  • 1 Answer
  • Posted on May 29, 2010

SOURCE: Can't open my Protocol Home Safe - Electronic Keypad Entry

Hi I have a Sure Safe electronic key pad safe, i have owned for about 5 years we have moved house and it was placed in storage.
For the life of me i can not remember the code i have tried endless times !! is there a way to get in or do i take it to a professional.

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Question edited for clarity.
Question moved from Building Materials to model category.

There is no data on this. I found this though, and it sounds like removing the batteries, or the motherboard battery would probably reset it.

Keypad Unlocking allows a cart to be
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Factory Reset Code Sentry Digital Safe Model #SFW082F

As far as I am aware there is no such thing as a Factory Reset Code otherwise every burglar in the world would be using it. You can ask Sentry Safe, but they charge and you need a signed affidavit that the safe is yours, and the serial number, BUT your husband has changed it.

You can use the key to open it, they all have a key in case the battery goes flat.

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https://www.google.com/search?q=Sentry+Digital+Safe+open+without+tools

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Is there a master code to open my digital safe.I lost the code and the key and there's no numbers on it anywhere.my stepfathers heart medicine is in the lock box and we need to get it open asap!

Try turning the handle in the direction to open the safe as far as it will go , then hold the handle in this position (against the stop) firmly. Slap the top of the safe very hard.
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I have to assume a couple things here. First - I assume he still has a remote. Second - You want to change the opener so that his remote will not work and not just the keypad outside the garage. So.

To change the opener so that none of the existing remotes and the keypad will work just locate the smart/learn button on the rear of the motor unit near where all those white wires go. You may have to remove a light lens to get to it. Press and hold this button for 6 seconds. That erases the memory. Now you need to program your remotes. Hold the button down on the remote and then press and immediately release the smart/learn button. Do this for each remote you have.

Now the keypad. Press and immediately release the smart/learn button. Walk over to the keypad and key in any 4 digit code you want and press enter.

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I am trying to reset my p.word but i can't go to my mails for the new request code cause anytime i go to sign in to my mails my husband email and password is not coming out

Hello and Welcome to Fixya!

If you are trying to open your mails but your husband account is opening then it means your husband has keep his mail account as "Keep Signed in". To open your account first you have to "Sign Out" your husband account. Sign out option is at the top right corner of the mail page. After sign out your husband account enter your email and password and sign in your account and open the mail of request code sent by Facebook. Your problem will be solved.

For further assistance, I am here to help.
I hope this solution helps you
Thank you for using FixYa!
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