Check under for a broken drive belt
I suspect that it broke and damaged the tub hose to the pump or from the pump to the drain
washer pumps are independent items so it will be something other than the pump
Testimonial: "It seems to be a very relevant (and basic) fact that this washer doesn't have a drive belt. Please correct me if I'm wrong."
whether it has a drive belt or not is immaterial as to your question
I suggest a belt because a lot of makes run belts and if they break they can rip the hoses
later models have no gear box but and integrated motor system with no belt but the pump is still separate
for water to leak out after the noise indicates a tub security failure possibly the drive has broke out of the tub base
what ever has happened ,I feel that an inspection will reveal the problem
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This sounds to me like an "out of balance event" where the clothing goes to one side of the tub and causes it to bang very heavily against the side of the machine. This results in water being thrown over the top of the tub and into the body of the machine then onto the floor.
If the machine worked ok after the event then the outcome is that the user has hopefully either learned to act quickly to stop the machine and re-arrange the clothing evenly, OR that if it failed to automatically switch off, then to check that the "Out of balance sensing arm" is properly set to operate as it should to cause the machine to switch off. On some machines they are made of plastic and others they are metal. The plastic ones sometimes snap and the metal ones get bent when an out-of -balance occurs, rendering them inoperative until the metal "finger" or "arm" of it is re-adjusted back into it's normal shape.
If repeated out-of-balances occur, then one might also check the support springs for the tub, for if one unlatches or is broken then the out of balance will occur continuously until that is rectified.
Those who overload machines with different sizes of clothing and bedding etc. can expect out-of - balances to occur because that is going against the principle which applies which is NOT to mix greatly differing sizes of washing items in the same wash, or to put more items in the machines than allows it to contend with keeping "in-balance" while it is in process of a washing cycle thence the spin cycle.
Testimonial: "This was a test wash consisting of 5 teeshirts. As mentioned, the event happened as the washer was going into the rinse phase. The spin (for removing the wash water) had already occurred and went quite smoothly. These answers I'm getting here on fixya.com are starting to make me think I'm dealing with a pack of jerks. Duh."
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Thanks for the reply! This is a front-load washer with a direct-drive motor. There's no belts that I know of. The washer is in our 2nd house where I won't be visiting for a few days. Upon further research, I now suspect I'm facing a supply-valve issue. The house where the washer was just installed has extra-high water pressure and, also, all the water in this region is "hard" such that calcification is a big issue. I'm now planning on taking both the supply valves out and soaking them in "Lime Away" for a while in hopes they will then begin to function properly. According to the specs, my washer, when new, was rated for water pressures between 5 and 122 psi. The "clunk" that I heard maybe came from the inlet valve and a dislodged deposit of calcium. Thanks again!
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