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alan martell Posted on May 06, 2015

My ps3 does not read disc also will not turn not under warranty have. have service number 04702555 wondering what it cost to get it fix

1 Answer

Cuan Fraser

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  • Contributor 4 Answers
  • Posted on Jul 23, 2015
Cuan Fraser
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Most likely the BluRay lense in the Disc Drive is dirty or has simply worn out over time. I had this issue and the replacement for the entire disk drive costed around $110.

However you may be able to fix it provided you are ok with some DIY maintenance. This video shows how:

5 Related Answers

Anonymous

  • 50 Answers
  • Posted on Feb 15, 2008

SOURCE: my ps3 won't read any games

u can contact any of the playstation center that can help ya with ur ps3

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Anonymous

  • 1 Answer
  • Posted on Apr 22, 2008

SOURCE: PS3 wont read discs

i have the 80gig ps3 i played CoD4 it froze on me while respawning and now it wont read any of my games cds, blu ray, dvds WTF!!!! and GTA is bout to come out DAM!!!

Jean Leblanc

  • 151 Answers
  • Posted on Nov 19, 2008

SOURCE: Disc reading problems

Gamerevolver.comrecently ran into the the dreaded 80010514 error shortly afterinstalling a new game they had purchased off the PlayStation Store anddecided to document it. Here is what the have to say…
Since this error occurred, we obviously contacted SonySupport. We were informed that the code is not common, and a simplereset of the system, and restoral of factory settings should do thetrick. Unfortunately, after the restoral, the error still occurred.
The error code is actually one of two things, a) afaulty sector on the internal hard drive, or b) a faulty installationof software/firmware, both iterations actually coincide with eachother.If the hard drive suffers a faulty sector ( a section of damaged spaceon the drive that data may have been written to that no longer isreadable), an installation may still be processed, and even work, butthe error can cause some serious side effects, such as option b. Ifyour PS3 has installed an item incorrectly, including firmware, it isin high risk of receiving this error.
Basically, what is occuring is the corruption of game discrecognition and execution. If you will notice, in 90% of all cases, thedrive will still play DVD and even Blu Ray movies with no problems.When trying to start a game however, the title, sooner or later, willreceive the error.
1) Ensure that your internet connection is stable.If you are using a wireless connection, make sure your signal is atleast a solid 80%. If not, make the proper adjustments until it is.
2) Dust your machine regularly. Any PS3 owner willtell you that the Playstation 3 is a dust magnet. Just run a dry clothover it every couple days, and you should be fine. This will helpprevent heat issues and shorts that may occur.
3) When installing firmware and/or software, makesure you follow the instructions. Even if you have installed 6 versionsprior, each one is different, and may require additional steps. Saveyourself the headache and just follow them, it only takes a minute orso longer to do it right.
Lets sum it all up, the error is not hardware related and is causeddue to corruption of firmware. Restoring you PS3 will not roll back thefirmware, and unfortunately will not fix the issue 9 times out of 10. If you are receiving this error, contact Sony for a replacement unit. Again I hope none of my readers have to see the dreaded 80010514 error and by following Gamerevolver.com’s simple steps your bound to prolongue the life of your PS3 indefinitely.



If u have access to another hard drive, try replacing the ps3 one with this one, if not, back to Sony it is.

Anonymous

  • 7 Answers
  • Posted on Jun 22, 2009

SOURCE: PS3 customer support phone number?

their number is 1-800-345-7669

Anonymous

  • 149 Answers
  • Posted on Aug 08, 2009

SOURCE: 80 GB PS3 doesn't accept or reject Disc

It sounds like the optic sensor went bad. If this goes bad it wont be able to tell if a disc is loaded or not. So it can't accept or reject them.

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Related Questions:

0helpful
1answer

Will not read disk

If your PS3 won't read your disc, then try the tips below. They may help you fix your PS3.
Firstly check the actual disc that you are trying to play for scratches, smudges and dirt. If it is smudged or dirty clean it (instructions are in the PS3 user manual). In any case, try another disc in the PS3 and see if that works. If it does then most likely the cause of your problem is the disc. It may be too scratched up, from the wrong region - [many discs are locked to a certain region and will not play on a system in another region], etc.
If your PS3 will not read any disc, try turning it off and on again - Place it in standby mode (when it shows the red light) and flip the switch on the back, or if it is a slim place it in standby mode and unplug it. Wait a couple minutes and turn it back on again.
Unfortunately if that doesn't work try resetting it may fix the PS3. Press and hold the power button for 5 seconds until you hear 2 beeps. This will reset the PS3's settings.
If your PS3 will not read disc still then the lens may be dirty. You can fix this by getting a lens cleaner. Most electronic stores sell them. Follow the instructions on the lens cleaner.
However if your PS3 will not read disc, then you have a more major problem. In order to fix your PS3 you will either have to send your PS3 to Sony for repairs, or get a good PS3 repair guide and fix it yourself.
If your PS3 is still under warranty, then I would recommend that you send it to Sony for repairs since you will void your warranty if you open your PS3.
However if your warranty has expired, the fastest and cheapest option to get your PS3 working again is to get a good, step-by-step PS3 repair guide and repair it yourself. You see, if you were to send it to Sony, they will charge you around $150 and there will be a 4-6 week wait to get your PS3 back, or you will get a refurbished unit. Good repair guides costs downwards of $75 and offer 1 hour fixes so that you can get back to using your PS3 as quickly as possible.
0helpful
1answer

It wont read any discs?

If your PS3 won't read your disc, then try the tips below. They may help you fix your PS3.

Firstly check the actual disc that you are trying to play for scratches, smudges and dirt. If it is smudged or dirty clean it (instructions are in the PS3 user manual). In any case, try another disc in the PS3 and see if that works. If it does then most likely the cause of your problem is the disc. It may be too scratched up, from the wrong region - [many discs are locked to a certain region and will not play on a system in another region], etc.

If your PS3 will not read any disc, try turning it off and on again - Place it in standby mode (when it shows the red light) and flip the switch on the back, or if it is a slim place it in standby mode and unplug it. Wait a couple minutes and turn it back on again.

Unfortunately if that doesn't work try resetting it may fix the PS3. Press and hold the power button for 5 seconds until you hear 2 beeps. This will reset the PS3's settings.

If your PS3 will not read disc still then the lens may be dirty. You can fix this by getting a lens cleaner. Most electronic stores sell them. Follow the instructions on the lens cleaner.

However if your PS3 will not read disc, then you have a more major problem. In order to fix your PS3 you will either have to send your PS3 to Sony for repairs, or get a good PS3 repair guide and fix it yourself.

If your PS3 is still under warranty, then I would recommend that you send it to Sony for repairs since you will void your warranty if you open your PS3.

However if your warranty has expired, the fastest and cheapest option to get your PS3 working again is to get a good, step-by-step PS3 repair guide and repair it yourself. You see, if you were to send it to Sony, they will charge you around $150 and there will be a 4-6 week wait to get your PS3 back, or you will get a refurbished unit. Good repair guides costs downwards of $75 and offer 1 hour fixes so that you can get back to using your PS3 as quickly as possible.

0helpful
1answer

My ps3 isnt reading any discs

This can be caused by a dirty laser in the drive. Try cleaning the laser with a q-tip and alcohol. If this does not fix the problem, the laser may need to be replaced. Contact Sony and see if the unit is still under warranty.

If the unit is not under warranty, go to www.wiredextreme.com. We are a console repair company based in Texas, and we can clean/replace the laser for you. All of our repairs come with a 90 day warranty that covers the whole console, not just what we repaired. We also offer extended warranties up to 4 years at additional cost. If you have any other questions/concerns feel free to email [email protected] or call toll free 1-888-389-3038.
1helpful
1answer

Ps3 will not turn on or read any discs

You will need to send it back to Sony to have it repaired or replaced, You will have to fill out a repair info form on there support and services page at Sonly.com. They will tell you where to bring it or send it if you need to, and the costs, and anything else you need to know. If your warranty is good, you should be able to get it fixed at no more then postage costs. Also, if you have a store warranty from where ever you bought it from, you should be able to replace it for free at the store you bought it from. As long as none of the labels on the back or bottom are missing or torn.
0helpful
1answer

When i put my ps3 game in it just comes up the disc is not reading and then it freezes

Could be several issues. If it is under warranty Sony will fix it for free. If it is not under warranty then you can try to fix it. Try the easy solution first. Clean the lens. You have to take apart your ps3, remove the blu ray drive and take that apart. There are videos and tutorials on how to do that. Get some lens cleaner, clean it with a qtip and put it back together. If that does not work then you can buy the laser lens, or the whole assembly either online or from ebay. Cost anywhere from $30-$70. If out of warranty and you want to send it to Sony I think it costs around $150 to fix.
0helpful
1answer

Sony Playstation will not read the disc or movie disc...Can you please advise what to do?

Sadly there currently is no fix for this problem. I've also had this same problem and contacted Sony about it.

You need to send it in to them to get it serviced. You can do this at:

www.us.playstation.com/Support/PS3
or
http://
www.uk.playstation.com/help-support/ps3

If your warranty has expired it will cost around $180.
2helpful
1answer

Ps3 not registering disc's

Hi there my PS3 experienced a similar fault (40gb) & I would recomend you contact Sony PS3 Helpline as explained below.
This fault was fixed by contacting Sony Helpline directly & explaining the fault (laser/hard drive damaged). They agreed to fix this fault free of charge & honoured my warranty as I bought this system in January 2007 by faxing them proof of purchase. They arranged to collect my PS3 via courier & advised that it will be returned within approx 3 weeks along with an extended 3 month warranty. I have to say that Sony Helpline were very helpful & their customer assistance was excellent & if your PS3 does breakdown I would recomend that you contact the Helpline first to enquire if they can assist with the problem before seeking to have this fixed at a potential cost of £100.00 upwards by independant PS3 fixers.
0helpful
2answers

My PS3 does not read any disc since last week

My PS3 did the same thing this past Monday. I called PS3 toll free number and they took my information and is sending me a prepaid box to ship my console back to SONY Corp. so they can fix it. No cost if it's under warranty(there are exceptions to this though). It will take up to 10 business days to get back once they receive the console.

In the meantime, I went and bought a refurbished PS3 40GB to hold me over. Still waiting for the prepaid box to arrive. I must be crazy to buy another PS3 to hold me over until mine is fixed but I'm going to return the other one once i get my other one back. I have 30 days.
0helpful
2answers

Playstation 3 eill not read disc

its a problem with the latest download update. sorry to say but its a job for sony as long as its still under warranty. just phone them up explain the probs your having and they will send you a new (normally reconditioned) unit out. i'm getting my new one tomorrow. upset it broke but sony's replacement service is very good.
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