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Kelly Whittaker Posted on May 05, 2015
Answered by a Fixya Expert

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Quinny buzz won't unfold and also gets jammed when trying to fold

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Charlene

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  • Contributor 1 Answer
  • Posted on Jul 21, 2018
Charlene
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Hi was wondering if some one could help having same problem with my quinny buzz. But the button with the arrows has come out can it be put back in or is it broke. Please please help.

Dorel UK

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  • Quinny Master 1,637 Answers
  • Posted on Jun 05, 2017
Dorel UK
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Hi - Please visit the Quinny International website and use the Contact Us tab for your enquiry to be sent to the local Quinny customer care team who can help you - Quinny urban strollers and buggies

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5 Related Answers

Anonymous

  • 20 Answers
  • Posted on Jul 24, 2008

SOURCE: Problem with unfolding of Quinny Buzz

Hello jenum71:

Sometimes the stroller does not automatically unfold easily if the seat is attached. If the seat is not attached, and the stroller is still not automatically unfolding properly, there is probably something wrong with the internal spring. have you had the stroller long? Quinny says that the spring will last "virtually forever", but we all know that there are always lemons. If you have not had the stroller for a very long time, contact quinny and ask for a replacement. They have been pretty good about getting them out to clients.

If you have any further questions, feel free to contact me anytime: [email protected]

StrollerInfo
www.StrollerInfo.com

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Anonymous

  • 1 Answer
  • Posted on Feb 18, 2009

SOURCE: Folding - Quinny buzz 3

HI, if it's the same model as I have: start with the frame facing you with the break on, you will see 2 long grey 'buttons' situated where the seat clips in to the frame. One of these buttons has arrows on it like this ^, this one you push in the direction of the arrows. The other you, simultaneously push in. You then push the whole frame down - this takes a bit of pressure. The whole thing should fold flat, you then secure it with the cable located near the wheel.

This sounds very complicated, it isn't once you've done it the first time - I hope it makes sense to you!

Anonymous

  • 60 Answers
  • Posted on Jul 29, 2009

SOURCE: where can i get my quinny buzz pushchair repaired?

Try contacting Quinny directly through their parent company www.dorel.co.uk The website has phone numbers and an email contact

Anonymous

  • 74 Answers
  • Posted on Sep 13, 2009

SOURCE: folding and unfolding stroller/ how to adjust stroller seat?

if you place your hands on either side of the stroller keeping your hands on the side of the handle at the same time pull uo and that rfolds and unfolds stroller

Anonymous

  • 419 Answers
  • Posted on Sep 14, 2009

SOURCE: Problem in folding quinny buzz to stiff

Hi,

I would suggest that when folding the Buzz, stand in front of it first. Push down one of the grey buttons, then slide and push the other, then you can use your whole body weight to push the pram to the floor enabling you to collapse it. It is also easier if you remove the seat prior to folding.

I hope this helps.

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Related Questions:

1helpful
1answer

Quinny buzz clip to open missing

Hi Ellen

The transport clip is a safety measure to ensure the chassis remains closed in transit - like when it's in your car boot, to make sure it doesn't unfold while you're driving. It is available as a spare part item, RRP 10GBP (full info can be found on our Note for Buzz spares)

The click noise you hear when you unfold the chassis is not related to the fold lock. This is a safety measure designed to warn you not to continue forcing the chassis open as the locks are not completely disengaged ready for the chassis to be unfolded. By forcing beyond this noise you may cause damage to the fold / unfold mechanism. If you hear the click, allow the chassis to fold again and try again. Ensure the button is fully depressed / the other side button is fully pulled forward before attempting to unfold again and you should not hear a click. If you do, it would be advised to book the chassis in for inspection & repair required.

Quinny Buzz Quinny Buzz Xtra Spare Parts

Repair Charges Effective Immediately
Mar 20, 2014 • Baby Gear
1helpful
1answer

Quinny buzz 3 loop frame . when trying to open the frame it wont ope unless you really tug it then it makes a loud crack sound and pops ope it closes fine . what wrong or what am i doing wrong

Hi Carla

Make sure the buttons are fully engaged to unlock the mechanism - the audible crack sound is indicating to you that the locks are still engaged and you're forcing it to fold / unfold.

The button with the chevrons (arrows) on it should be pulled toward you. The button with the lines on it should be pushed in completely. Its easiest to fold the Buzz when standing in front of it so you depress the buttons and pull the knuckles toward you to fold it. If you hear a cracking noise, stop and release it, then try again.
0helpful
1answer

Can I oil my Quinny it's stiff to fold

Hi

No you must never use oil based lubricants anywhere on your Quinny product.

Use furniture polish or dry Teflon spray (found in the laundry aisle of larger supermarkets) and a soft cloth to clean debris and provide lubrication for easier fold / unfold action. Pay attention to the central tube as any debris here will create friction when attempting to fold / unfold which may make it difficult.

If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty.

If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required.


If you're outside the UK please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.

0helpful
1answer

The frame clip lock for quinny buzz is broken...

Hi
If you're in the UK a replacement transport clip for your Quinny Buzz can be ordered from your local Quinny retailer or direct from the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) RRP is 7.50GBP and if ordered direct there is 3.99GBP additional p+p.
If you're not in the UK please visit www.quinny.com and select the country you're in, then choose the "Contact Us" tab on the right side of the screen for your enquiry to go through to the customer care team for your country who can help you source a transport lock.
0helpful
1answer

I have bought a second hand Quinny Buzz 3 and it will not fold. It is really stiff and I just cannot fold it, even with help. Is there anything I should be doing or can do or should I just buy a...

Hi Lisa

It may be that a good clean will resolve the situation. Use furniture polish or dry Teflon spray (found in the laundry aisle of larger supermarkets) and a soft cloth to clean thoroughly. Pay special attention to the central tube where the mechanism slides up and down for fold / unfold as any dirt there will cause friction and make fold / unfold difficult.

If this does not help please visit www.quinny.com and select the country you're in, then choose the "Contact Us" tab on the right side of the page for your enquiry to be sent through to the customer care team who can best assist.
0helpful
1answer

Hi, I can not unfold my quinny shassis? Could you help please Thank you very much

Here's a video how to fold your buzz3, it starts folding procedure at minute 5
2helpful
1answer

Trouble opening and collapsing a quinny stroller

The Quinny Buzz can only be folded/unfolded with the seat in the most upright position facing forward. If this is the case and it won't unfold, remove the seat first by pushing down the two grey release buttons either side of the frame. It may be the case that the gas strut (automatic close/opening mechanism) is seized and will need replacing. This can only be done by Dorel UK 01842 763 281 as it is a pressurised unit. Hope this helps
0helpful
1answer

How do you unfold and fold a quinny buzz

Hi to unfold undo the clip if there is 1, some don't have them. lift the handle slightly then it should unfold it self.
To fold you need to apply the brake, stand in frnt then the 2 large grey buttons either side of seat, 1 pushes in 1 comes forward, do this & pull down towards your feet this will fold it up. Don't mistake the small grey buttons on side of seat they are to lay seat back/forwrsd etc; the large buttons are on the frame.
6helpful
1answer

Quinny zapp, how to open & fold?? really struggle with it. there must be an easier way

I find to fold it, I place my foot on number 3 and push a little then press number 2 and 1 and the same time and fold the seat unit. Then just push down ontyo it untill t is fully folded. I find it to difficult to press 1 then 2 then 3 - 3 always gets jammed if i follow their instructions.
To unfold pull number 3 untill it clicks then nfold seat unit an click the middle handle - hey presto buggy shuld work :)
i thk the instructions tey give a more work than needed.
0helpful
1answer

Problem with unfolding of Quinny Buzz

Hello jenum71:

Sometimes the stroller does not automatically unfold easily if the seat is attached. If the seat is not attached, and the stroller is still not automatically unfolding properly, there is probably something wrong with the internal spring. have you had the stroller long? Quinny says that the spring will last "virtually forever", but we all know that there are always lemons. If you have not had the stroller for a very long time, contact quinny and ask for a replacement. They have been pretty good about getting them out to clients.

If you have any further questions, feel free to contact me anytime: [email protected]

StrollerInfo
www.StrollerInfo.com
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