The freezer door will not open. it feels locked

No, there are heaters around the edge of the freezer door to stop condensation and the subsequent freezing shut of the door. That would tear the rubber gasket. If you open the door and feel around the edge of the freezer compartment, you will feel the warmth.

Just answered a similar question about this but with the water leaking in this one, I think the door got wedged open slightly and you now have an excessive ice buildup on the inside of the freezer causing the door to stick from the ice buildup. You may need to pull hard to break loose the ice and when you get the door open clean all excessive ice from around the door seal area. Packages inside may need to be re- arranged so door closed properly.

check if noting broke in the door locking mechanic. Or check if not too much ice is pressing the door open.
But if you don't hear the click, check the lock.

I also own a model # TT18DKXRQ01 Estate refrigerator and my freezer door pops open when I close the refrigerator. As you stated, this is caused by the magnet in the freezer gasket not being strong enough to hold. As far as I know, they do not make a stronger freezer gasket but even if they did, it would probably be too costly considering that a standard gasket replacement costs $80.

My solution was to install an adhesive child safety lock on the top of the freezer near the door handle. I purchased the 'Safety 1st Lock Release Fridge Latch' model # HS038 from my local Walmart store for around $5.

You may find this solution to be slightly inconvenient at first but you will get used to it. It sure beats losing food because the freezer door was accidently popped open.

Product information:
http://www.safety1st.com/usa/eng/Products/Home-Safety/Latches-Locks/Details/482-HS038-Lock-Release-Fridge-Latch

I have the exact same problem - very annoying. The only thing I found to work was to purchase one of those child safety locks. I bought the Kidco Appliance Fridge Lock S330 because it was the only one I could find that automatically relocks after you shut the door. Buy two (or more) at a time because the arm will eventually wear out and break (after several months depending on how often you use it). You can check out the product's details on eBay - that's where I purchased mine. Hope that helps.

Hi,
Check out these tips...they can help you figure out whats going wrong...

Refrigerator not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

How to Defrost Refrigerator Defrost Timer Problem
http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer


Water Running in Refrigerator from Freezer
http://www.fixya.com/support/r3780310-water_running_in_refrigerator_from

heatman101

there is a small electric heater along the door gasket where you see the frost building up, this heater has apparently stopped working. this will also cause the door to pop open due to a poor seal. feel around where the door gasket contacts the refrigerator and it should feel a little warm. if not then a service company can replace those heaters. should not be too expensive.

Hi,
Mine has been doing this for over a month. Then on Friday it started making a clicking sound a CONSTANT clicking sound. I get home from a marriage retreat for families getting ready to be deployed and gee ALL my food in the fridge is BAD!!!!
My model number is ssh25kfrfww Please give yours. Also my door NEVER locked from day one. As my children are older I didnt think it was a big issue till today.

There is no lock. More than likely the Door is off track and needs to be reset or ice has set up in the track ceaseing the rails up. In any case this isn't easy you need to get your bottommount freezer door pulled open you may have to use some force and be very careful not to brake it there is alot of plastic. Once you get the door completely out of freezer unclip the rails from the plastice rails and reset the two gears (evenly) to make door shut right. Push metal rails all the way back to you hear a click. Then reverse steps to install freezer door.