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Anonymous Posted on Mar 01, 2015

Why when I dropped my phone in a store and now it wont turn on but when its on the charger it buzzes but doesn't show a screen what should i do??? i already tried holding the top button and home screen together but nothings happening

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Sheldon Dedek

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  • Posted on Mar 01, 2015
Sheldon Dedek
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The connector for display has likely separated when it was dropped.

The buzz is typical for a phone (iPhone or otherwise) to indicate that charger is connected, unless this preference has been turned off.

Connect your phone to your computer (iTunes), and backup all that you can. Then take it to repair shop / Apple Store to be fixed. If it cannot be fixed, and you get a replacement iPhone, your backup can be transferred to new phone.

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