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Anonymous Posted on Feb 27, 2015

Message: My Kenmore BOTTOM MOUNT REFRIGERATOR MODEL596.79243011 stopped putting out ice, water worked. I bought new water filter and installed. Water still working. When I push ice button lights come on in some other buttons no ice. I check augur it is not stuck. I press button on fridge so light went out with door open. I then pressed ice button and auger drive is not turning. Is auger drive motor broke or control buttons.

  • Anonymous Mar 01, 2015

    My auger drive will turn by hand.

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1 Answer

Robert H. Shelter Bay Appliance repair.

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  • Expert 76 Answers
  • Posted on May 05, 2015
Robert H. Shelter Bay Appliance repair.
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Joined: Feb 06, 2013
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Very likeley the motor is not working

5 Related Answers

Rotu

Douglas Henry

  • 175 Answers
  • Posted on Dec 17, 2006

SOURCE: No water or ice through door

sounds like the dispenser assembly is not sensing that the trap door is opening fully, so it wont send power to the auger motor or fill valve. If you are pretty handy, you can disassemble the door and take out the dispenser assembly and try to take the assembly apart and correct the throw on the trap door. Otherwise, I'm afraid you need a new dispenser to the tune of about $250 parts and $225 trip and labor. Good luck!

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Anonymous

  • Posted on Jan 26, 2008

SOURCE: kenmore bottom freezer refrigerator

This sounds like the Maytag bottom mount that has a High Voltage Control Board problem. Does this have the freezer/fridge temp. display/controls on the left hand fridge door? Whats the model number and on the manufacture tag does it something on it like Code:0304 maybe? Let me know I may have an answer I do work on these for a living.

Anonymous

  • 184 Answers
  • Posted on Apr 10, 2008

SOURCE: Ice and Water not dispensing. Light button not working

INSIDE THE DISPENSER ASSEMBLY IS A SEPARATE ELECTRONIC BOARD THAT CONTROLS THE DISPENSER.
OCCASIONALLY, THE DOOR SOLENOID OR THE CUBE ICE SOLENOID WILL SHORT OUT CAUSING A BURNOUT OF THE DISPENSER CONTROL BOARD. CHECK FOR A BURNT SMELL COMING FROM THE DISPENSER HOUSING. IF YOU SMELL IT, THE BOARD AND/OR SOLENOID NEED TO BE REPLACED.

Anonymous

  • 1665 Answers
  • Posted on Jul 04, 2008

SOURCE: Ice and Water not dispensing. Light button not working

http://www.repairclinic.com/0100_1.asp
There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

Anonymous

  • 3773 Answers
  • Posted on Aug 07, 2011

SOURCE: Have Model #MF12266AES Maytag. The

NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
Check Temp inside freezer. It has to be down to about 10 or 15 degrees
This can cause slow ice making if its too high even tho its freezing everything else at 25 degrees
See if water is in icemaker.
Pour water in Ice Maker and wait to see if it ejects.
If it ejects thenyou need to replace water valve in rear bottom of fridge(Its the part that
attaches to water line out of wall)
If it doesn't eject then it is a faulty Ice Maker.
If its leaking or no water at icemaker or door either one, then the valve at the rear bottom of ref needs replacing
First I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also if it is getting drinking water to the door but not to the icemaker (or vice versa) Then you need to replace
the water valve at the bottom rear of the fridge. It is a double valve and one side is not working
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
Thanks for using fixya
Leo Ponder
imufo2
PLEASE GIVE A TESTIMONIAL AND VOTE FOUR THUMBS UP IF THIS WAS HELPFUL

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Hi,

Here is a tip that I wrote about the reasons why ice makers do not work.

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I would suggest , home depot , or , a hardware store , which supplys a filter , with replaceable cartridges . Usually runs about $ 50.00 . This filter , will mount to the wall , and not the appliance itself . If you " bypass " the filter , it may stop the dispensor flow , and / or , the ice maker water flow .
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hi
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Without knowing exactly what he changed, it's hard to tell.

Ive heard horror stories where the techs replace ice maker units, and accidentally put the OLD water source filter on backwards instead of replacing the filter, and all of the contaminants end up in the new unit, and in the ice / cold water.
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Ice Maker

First, are you getting water at the door? If not, the filter is installed wrong or there is some packing on the filter you didn't remove.
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