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I tried to write a tip. No luck b/c you kept asking me to choose a product or category from your drop down list. I could not pull up that list. YUCK! Wasted 30 minutes.

I have tried too dam much. You need an "other" option in your product / category drop down lists. DOUBLE YUCK. STILL CANNOT POST MY DAM TIP!!!!!!!!!!! FROSTED

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  • Official Brand Answer
  • 322 Answers

Hi Gramps Johnson,
I'm sorry that you were not able to post your tip.
I understand that the products drop down list did not open and that you could not choose your product.
Can you please try again, this time start typing the product name or the model. the drop down should then open and show you a list of products. If you can't find the specific product you were looking for, try a more general category. For example, if you couldn't find 123xyz Samsung Washing Machine, try looking for Samsung washing machines.
Your tip will still be available under all Samsung washing Machine types.
I hope I was able to help. If you need further assistance, you can always contact us at: http://www.fixya.com/contact

Posted on Jan 21, 2015

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1 Suggested Answer

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

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1 Answer

I am trying to write a tip. But I cannot find the product or category drop down list.


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Please note that you must choose a product from the drop down list. Start typing the name of the brand or model and choose the most fitted product from the drop down list, then press "Add"

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How to add a product to Fixya that is not yet cataloged


"Add your Product" Feature can help you speed up the posting questions process and viewing issues to products similar to yours.
Once you add a product by choosing it from the drop down list, you will be able to view all questions regarding this product. You will also be able to follow up on your own questions.
Adding your products is entirely optional, if you do not wish to do so you may skip this part.
If you can't find your product on the list, please post your problem using the Ask box on the top of the page and follow the on screen instructions.
When you are asked to categorize your question and choose a product, please choose the closest category (if you can't find a specific product).
For example: If you have a 123xyz Samsung refrigerator but you can't find this specific model in the drop down list, please choose Samsung Refrigerators.
Your question will still be visible to all the relevant experts.
Please make sure that you add as many details to your question and include the model & brand. The more details, the easier it will be for the expert to assist and this is highly important regarding questions under a general category.
For further assistance, please contact us directly using this form: http://www.fixya.com/contact

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1 Answer

What is the difference between adding "FixYa Web Site" as the product, as opposed to "FixYa FixYa Service"?


"FixYa Service" is the correct product to add. The FixYa support team checks this often. It is also always best to select a specific product when possible.
When asking a question, it is possible to either:
  • A) Select a product on FixYa from the drop down list (ensuring the question is delivered to the appropriate category of Experts and gets associated with the correct product).
  • B) Enter Free Text if the specific product can not be found (the more descriptive your question details the easier it will be for FixYa to send your question to the right Experts)
  • C) Select a category if the specific product can not be found.
FixYa Service is the product. All other variations are simply free text which will likely be directed to the Website category.
  • Remember, if suggested solutions are not accurate, be sure to click "No" where it asks if the solution was helpful. On the other hand, if they are helpful, click "Yes!"

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1 Answer

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If sub still has problem:

One year factory warranty on the electronics. (with proof of purchase)

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Click on the link provided below; (AOpen MX46-533V)
http://download.aopen.com.tw/Default.as
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Under the last window, " Category ". Choose,
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Cheers'
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