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I tried to write a tip. No luck b/c you kept asking me to choose a product or category from your drop down list. I could not pull up that list. YUCK! Wasted 30 minutes.

I have tried too dam much. You need an "other" option in your product / category drop down lists. DOUBLE YUCK. STILL CANNOT POST MY DAM TIP!!!!!!!!!!! FROSTED

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1 Answer

  • Official Brand Answer
  • 322 Answers

Hi Gramps Johnson,
I'm sorry that you were not able to post your tip.
I understand that the products drop down list did not open and that you could not choose your product.
Can you please try again, this time start typing the product name or the model. the drop down should then open and show you a list of products. If you can't find the specific product you were looking for, try a more general category. For example, if you couldn't find 123xyz Samsung Washing Machine, try looking for Samsung washing machines.
Your tip will still be available under all Samsung washing Machine types.
I hope I was able to help. If you need further assistance, you can always contact us at:

Posted on Jan 21, 2015


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


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"Add your Product" Feature can help you speed up the posting questions process and viewing issues to products similar to yours.
Once you add a product by choosing it from the drop down list, you will be able to view all questions regarding this product. You will also be able to follow up on your own questions.
Adding your products is entirely optional, if you do not wish to do so you may skip this part.
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"FixYa Service" is the correct product to add. The FixYa support team checks this often. It is also always best to select a specific product when possible.
When asking a question, it is possible to either:
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