Going on line to see if they could show me how
There are a few ways to unlock passcode when you forgot the passcode. You can follow below steps to reach this aim.
If Find My iPhone app is on, you can try the socond method: Reset iPhone password with iCloud Find My iPhone. The detailed steps are shown as below.
Step 1. Go to icloud.com and log in with your Apple ID and password on your computer.
Step 2. Click Find My iPhone. Then click All Devices at the top of your browser window.
Step 3. Select your iPhone from all the devices listed. Click Erase iPhone to erase your iPhone along with its passcode.
Step 4. Use the Setup Assistant on your device to restore the most recent backup of your device.
After the restoration process is finished, your passcode will be erased and all your data will be restored from your iCloud backup. You will now be able to access your iPhone without any passcode.
For more methods, check: How to Reset Password on iPhone
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