Danby DDR6009REE 60 Pints Energy Star compliant Premiere Dehumidifier, w/ Remote, Time delay Auto protection, Auto Re-Start, Auto Defrost & Continuous Drain, R410A Refrigerant, Covers up to 3,600 sq ft Logo
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Farida Tavares Posted on Dec 23, 2014
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A bypass to well no longer occurs,; instead the bucket keeps filling up...also can't pull the filter out for cleaning purposes... In addition are we defeat ing the purpose of the dehumidifier by placi

Dehumidifier is about 5 yrs old...worked well,until a couple of months ago...now the bypass to the well is not working, and the bucket fills up...P1 and P2 errors appear when it is full...

1 Answer

J.D. Browning

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  • Danby Master 2,760 Answers
  • Posted on Jan 06, 2015
J.D. Browning
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Joined: Mar 12, 2009
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Well if the unit has never been taken apart and cleaned well inside, and it's five years in service , Id say thats your problem, anything thats got room air blowing thru it for five years ,It's gonna need to be tottaly cleaned in all areas

5 Related Answers

Anonymous

  • 12 Answers
  • Posted on May 19, 2009

SOURCE: P1 and P2 error codes

Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.

The Service Rep. described the following code for my dehumidifier model (DDR657EE):
P1 = Defrosting: the unit will go into Defrost mode periodically to ensure that the parts are working at the right operating temperature. It should be in Defrost (P1) mode for only a brief period of time. If the unit is in Defrost (P1) mode continuously for a couple of hours (or more), then you should call Danby Service for further assistance.

He had no documentation of a P2 code for my model.

He also described other General Codes (applicable to most Dehumidifier/Humidifier models):
E1 = Not enough water
E2 = Not draining
E3 = Water temperature too cool
E4 = Overflow Switch activated
E6 / E7 = Problem with Temperature Sensor

I hope that helps.

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Anonymous

  • 12 Answers
  • Posted on May 19, 2009

SOURCE: Danby continuous water flow will

Please try the following:
1) Remove the bucket.
2) You will notice a round outlet/spout where the water drips from into the bucket.
3) Remove the plug from the backside of the unit (you will now see a hole to the bucket area).
4) Feed a hose through the hole from the back and attach the end of the hose to the round outlet/spout.
5) Place the other end of the hose on a floor drain outlet.
6) Put the bucket back into the unit.

When the unit is turned on, the water will now flow through the hose instead (into the floor drain). When you want to use the bucket again to capture the water, you will need to remove the hose.

I hope that helps.

Anonymous

  • 12 Answers
  • Posted on May 22, 2009

SOURCE: P1 error

Your question needs to be answered in 3 parts:

1) As per the manual for my Danby Dehumidifier (Model DDR657EE), the unit may not turn on immediately when powered On (it may take a several minutes). So, generally, it would be normal in your case.

2) Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.

The Service Rep. described the following code for my dehumidifier model (DDR657EE):
P1 = Defrosting: the unit will go into Defrost mode periodically to ensure that the parts are working at the right operating temperature. It should be in Defrost (P1) mode for only a brief period of time. If the unit is in Defrost (P1) mode continuously for a couple of hours (or more), then you should call Danby Service for further assistance.

He had no documentation of a P2 code for my model.

He also described other General Codes (applicable to most Dehumidifier/Humidifier models):
E1 = Not enough water
E2 = Not draining
E3 = Water temperature too cool
E4 = Overflow Switch activated
E6 / E7 = Problem with Temperature Sensor

So, generally, if you see P1 periodically (for brief periods), then it would be normal.

3) Since your unit keeps running (continuously) and there is no water in the bucket, then you should call Danby ServiceI for additional assistance - it seems defective for this reason.

I hope that helps.

Anonymous

  • 105 Answers
  • Posted on Jan 29, 2010

SOURCE: This dehumidifier was set up to drain through a

Call a certified service technician.

Anonymous

  • 3 Answers
  • Posted on Apr 06, 2010

SOURCE: P1 error code

Take out your filter and clean it, if its dirty your machine can frost up due to the lack of air flow and will not work correctly. Once you clean it, it should be fine.

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2. On the right hand side of the unit (as you face it) there may be a rectangular flip open plastic door. Behind that door lies the filter. Open the door and pull the filter straight out. Like the above, it may have a piece of tape on it. Remove the tape and discard it.

To clean the filter. you can vacuum ti using a vacuum that has a hose & brush attachment. If it is really dirty, wash it in warm water and mild dish washing liquid. Rinse thoroughly and allow to completely dry, before reinstalling it. NEVER operate the unit without the filter installed. Doing so, can damage the unit.

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I had the same problem....raised the unit 3 feet off floor, the drain hose is 4feet long... But the secret to getting unit to drain into hose if unit is set to Continous is...... TILT the unit back about 5 degrees with a half inch piece of wood under front wheels and She will drain into hose instead of bucket.... IF this don't work , I will eat the [email protected]
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Sounds like the connector hoae came off inside the machine . Look up inside the machine where the bucket would go and you should see where the hose attaches to the condensate drain . It might have pulled off .
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The short answer is "yes but maybe not for much longer!"

If the bucket is filling up with water it's probably working OK. Have you selected "continuous" instead of, say 60% ?

If the bucket isn't filling up with water then maybe the intake filter is clogged with fluff, preventing new moist air from getting to the cold coils and being extracted. Or maybe the fan isn't running?

I hope this info will be a useful starting point for you.

If these suggestions do help you solve the problem, please give my reply a rating to help others judge my knowledge.
If they do not, please add a comment with more details so I can try to help you further.
Cheers, D
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