Most wireless keyboards and mice have their own wireless receivers (one that should be connected to the computer). The wireless receiver usually has a connect button that you need to press in order for you to connect the keyboard or the mouse. Try holding down the connect button on the receiver and on the keyboard at the same time for five seconds and release them both after five minutes.
If that work, do the same for the mouse.
Hope this helps and have a great day!
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ok, i uninstalled and reinstalled the software and nothing has changed
If you installed software for it, uninstall the software and then reboot the computer and install the software again and see what happens. Let me know.
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