I've ask the question already you said unplug remove cap off evaporator and clean drain where is drain
Sounds like you might of left one of the doors open, which has frosted up your diffuser. Make sure doors are closing well. I would have to know where exactly the ice and leak is to give you a better answer. You can try turning off refrigerator and open doors for 8-10 hours and let it manual defrost. Turn back on and see if it reappears
If you need further help, I’m available over the phone at https://www.6ya.com/expert/keith_6cb11225ab437567
Any drain plug will cause that effect. If the drain below the evaporator in the freezer is plugged, the defrost heater will cause that water to evaporate and collect around where the vent to the refrigerator is. If the drain below the bottom pans in the refrigerator section gets plugged, it makes all the air in the refrigerator section get super humid and it'll turn that directly to ice accumulation when the frigid air from the freezer blows in.
Like Vic says we would need a model number and make to locate the pan if its an older model just try a blow dryer to evaporator coils which are the thin lines your dp should be on the left or right by compressor so the opposite of that compressor is where u would find it
SOURCE: Kenmore elite - Water dripping from freezer to refrigerator
Your refrigerator has a defrost drain blockage behind the evaporator in your your freezer compartment. Some models like yours have leak in the turns as the water leaves the freezer. I recommend that you unplug and remove the cover to the evaporator and check the defrost condensate tray below the evaporator. A wet vacuum cleaner and poring a solution with clorox in the drain will help you clean locate the leak and where the blockage may be downline.. I do have the manual on yours and can help you solve this. Some times this is a factory defect and I can help you solve the freezing drain problem. Let me know, Sea Breeze
http://fixitnow.com/wp/2009/05/26/the-permanent-cure-for-repeatedly-freezing-condensate-drains-in-whirlpool-roper-kitchenaid-top-mount-refrigerators/
http://servicepartstec.blogspot.com/
SOURCE: water dripping from freezer onto top shelf of fridge with ice buildup back of freezer
Hi, I can help you. The drain is plugged in the freezer section. Could I get the model #?
Some models need an after market drain heat strip added.
Please let me know and I can get you through tis.
Thanks
Vic
SOURCE: water dripping from freezer onto top shelf of fridge with ice buildup back of freezer
the defroster isn't close enough to the drain to be effective. remove the back wall of the inside of the freezer, remove the excess ice. clear out the ice from the drain using hot water and a turkey baster. there is a kit from whirlpool that uses a piece of metal and a screw around the defrost rod, but I found out that a piece of 14 gauge solid core wire with the insulation stripped off works great too. stick the stripped wire into the drain, 2 to 3 inches, and wrap the rest around the defrost rod.
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