I checked the assembly, the lights indicated power and I can hear the motor run but the blades do not spin.
SOURCE: Power red llight is on, but the motor/blades won't go
Well, now I feel totally foolish. The handle on the bowl must be toward the front of the bowl, not the rear otherwise the operating post won't engage.
SOURCE: food processor modle FP155OS, motor
Cont -23051554 / 23095757
UNIQUE SERVICES
MUMBAI--400008
SOURCE: food processor
I phoned the 800 number at Cuisinart (800-243-8540) and the person who answered the phone explained to me what to do: Fill the bowl with the hottest tap water I have (but not boiling) above the entire blade (including the part that fits over the shaft). He said to pulse a few times, then try to pull it off, but not to expect it to work right away. He said to do this until it comes off and that it could take 1/2 hour. I did what he said, and the blade came off after the first pulses. But also, the water was pouring out all over the counter--leaking between the bowl and the base (possibly because my old work bowl is also cracked, but I'm not sure).
I was told that the problem would happen again, and that I needed replace the blade and the shaft (which is cracked, as he guessed), both of which are available from Cuisinart.
SOURCE: Cuisinart mini prep processor blade not rotating
Replace work bowl and blade - see if it resolves the issue.
SOURCE: Motor fails to operate - very hit and miss
Make sure you are using the dough blade for dough instead of the regular blade - dough will cause the regular blade/assembly to gum up. This is actually a VERY high quality unit w/ a 20-year motor warranty. I would see if you get better results with the dough blade. Don't give up on it yet.
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