Question about FixYa Service

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How do I respond to someone asking me a question after I've posted an answer for them on fixya? The site seems not to have that capability.

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1 Answer

  • Official Brand Answer
  • 322 Answers

Hi Bernie,
You can always add a comment to the answer you have received.
Under each answer you have received there is a link: "comment". click this link and you will be able to keep corresponding with the expert.
The expert will be notified via email of the additional information.

Posted on Nov 17, 2014

Testimonial: "Re-read the question. You didn't answer it. I am the expert and I didn't see a comment field under the question sent back by the person I was helping. I will take another look."

  • Fixya Team
    Fixya Team Nov 18, 2014

    Hi Bernie, I\'m sorry for the misunderstanding. My guess is that the user added a comment to the answer you gave. Now you can just add a comment under his comment. User will be notified of the addidtional information via email.

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1 Suggested Answer

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

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2 Answers

WHY DO YOU HAVE TO DOWNLOAD ANYTHING IF YOU ARE GOING TO RESOLVE THE ISSUE ON THE TELEPHONE.ARE YOU SELLING INFO?YOUR SITE SEEMS TOO GOOD TO BE TRUE.WE KNOW WHAT MOM SAID BOUT THINGS TOGOOD TO BETRUE.


I think your talking about 6ya, where someone can get help using the "get instant help" green icon at the top right of most pages, there is a charge for that service, fixya is free, ask a question in the ask question area and someone may help you with your issue, not all questions are answered however

Jan 03, 2018 | Televison & Video

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I ask a question yesterday where can I check for the answer and when?


It goes to your Email when someone answered. Could be, no one knew, question on wrong site. You seem to know English and spell, so that's ruled out.

Nov 28, 2016 | Cars & Trucks

2 Answers

Why have you not answered my question?


Because no one here is obliged to answer your question . Respondents choose which questions to answer and because you are a female you don't get special treatment but you seem to think you should.

So go to a feminist site where you will find the totally clueless and incompetent and ask them.

Jan 13, 2016 | KUERIG Keurig Platinum B70 Brewing System

2 Answers

How to answer again on same question


should be able to add comment onto the previous answer you gave

Dec 05, 2014 | FixYa Computers & Internet

1 Answer

What exactly is this site?


Maybe your questions were not about something our army of experts can answer. You can't pay enough to get someone to talk to you. Fixya does not work that way. You post a question, someone types a response.

Jul 02, 2014 | Nissan Maxima Cars & Trucks

1 Answer

THIS SITE KEEPS POSTING ANSWERS THAT ARE TOTALLY UNRELATED TO MY QUESTION


Try posting your question in a more appropriate area of FixYa. From what I can tell, you're asking about a porch light timer of some type. You've posted twice in the "Cars & Trucks" area and three times in the "Digital Cameras" area. Your questions are seen by experts in those areas, none of whom may know anything about porch light timers.

Aug 29, 2012 | Cameras

1 Answer

I emailed a question and paid. How will I receive the answer to my question. I logged into the site and don't see an option to access the answer.


Hello,
There does not seem to be any other question for this account. You would have to re-post the initial question and once someone has answered the question you will receive a notification via email from FixYa.
You can also go to http://www.fixya.com/MyActivity.aspx once logged in to see all activity including answers to any questions if any.
Best Regards, Ben

Jun 29, 2011 | FixYa Service

1 Answer

This seems to be a lame site, as people keep posting questions, but no one offers any answers! I'm having this same issue (as neri10725) but no advice...as is the case with just about all the other people...


You do realize that - the people answering questions are volunteers don't you ? That people aren't 'on' 24/7 ? That not every question has enough info ? Questions are obscure ? No one knows everything ?
That 50% plus of the questions could be answered with a Google search before the question is posted ?
AND if someone does fix a problem, the 'fixed' person almost never says thanks.
And my FixYa page doesn't show a single Google ad.

Jan 07, 2018 | Beyond Micro Mobile / 250GB / 7200 / 8MB /...

1 Answer

Is there a number i can call to speak with someone instead of waiting to get an email?


My friend ... I see you have a request for an answer in the free section and a request for a chat ... I don't see a question ... so I am not going to respond to the request for chat ... I don't know what you want ... even though I am a router expert.

You will not get a e-mail response from this site ... ever ... you will get a e-mail notice that a comment has been posted but the terms of use for this site preclude we question answerers from contacting you question askers in any forum except this one.


So yes ... you can call someone ... but you must wait for someone to contact you through the chat or other feature ... i doubt that will happen until you ask a question ...

on the other hand ... maybe you are talking with someone right now ...

Something you need to know ... we question answerers are all volunteers ... so ... when someone who can answer your question logs onto the site ... and sees your question ... then you will be in business.

If it is your plan to rate this answer at less than three thumbs up ... please save your time. One thumb are negative and two thumb is not a positive thing as far as we volunteers are concerned. These category ratings hurt us.

Thanks for your interest in FixYa.com

Jun 23, 2010 | Computers & Internet

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