My address is 23 vernon st #4 in Manchester, NH 03101-2800 my 603-203-8678 I would like a call regarding the issue form the service agent in nashua. thank you, Kymberly Draper
Hello KYMBERLY;
My name is Peter. I am a retired field service refrigeration technician.
There is a white plastic fill tube that runs from the back of your refrigerator into your freezer. This fill tube in the freezer section is open at the top. This tube goes into the ice maker fill cup on the right hand side of your ice maker. Opening and closing the freezer door - warm air gets in, forms condensate, and freezes. So, your fill tube and/or your fill tube is blocked with ice.
Remove the extra storage shelf in front of the ice maker. Using a hair dryer defrost the ice in the fill cup and fill tube. This is located on the right hand side of you icemaker.
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