Tecnocook oven with fan and lower oven (small with grill} Door of large oven appears to have a worn hinge part, I live in Cape Town South Africa, who can I call, info please thank you Mrs. Summerfie

William Miller

• 9179 Answers
• Posted on Nov 05, 2007

SOURCE: GE Monogram Convection oven ZET837SB1SS

I would suspect a couple of wires are crossed.

GE puts mini-manuals in their units, which have wiring diagrams, schematics, etc. Very handy.

It will be folded up in a small envelope, usually behind the control panel or hidden elsewhere. That should help you.

SOURCE: Hole in plastic on inside of door

check the conductivity of the plastic with an ohmmeter by placing the probes an inch apart on the plastic surface. If the resistance is large or infinity, the plastic probably performs no role in stopping the microwave radiation. If so, any epoxy probably can be used to close the hole safely. Make sure you don't use too much and if possible place tape over the repair and orient the microwave so the epoxy presses against the tape while drying to prevent it from oozing into any door hinge/close mechanism. Otherwise, a piece of microwave door glass from a broken unit can ge glued over the hole and should stop the radiation. You can check for leakage with test units but be very carefuly anyway.

SOURCE: Samsung Micro wave Vitality ce 245g think touch switch not working

I can't help with the keypad, but a defective door safety switch can also cause this. They sometimes get out of alignment.

Geno

SOURCE: Door shut off malfunction

I have the same problem starting yesterday April 19. Have you gotten any answers.

William Miller

• 9179 Answers
• Posted on Jan 29, 2009

SOURCE: GE Advantium SCA1000 not heating

That would be 'the primary interlock (top door switch), or its mount may be loose or cracked.

It may be a coincidence, or not. Hard to say.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

But it could be misalignment from the door work. Too bad he didn't just replace the door handle. That's such an easy job.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

It's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

We have the service / repair manual for this model and have uploaded it to our site here to help you.

It will give you safety info, step by step help in disassembly, troubleshooting tips, and part numbers.

You will need the free Acrobat Reader to view or print it in case you don't have it already.

If you only need a switch, you can order a universal type here for $5 postpaid.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.