What does must settle TSYS MEAN WONT TAKE CARD

QD Error-basically is saying... quit duplicating. there is a transaction in the batch that is not allowing the batch to settle and it is failing, call your TSYS provider call center to have them look at the batch, either take out/ void- the transaction that is failing or causing the problem and then try to settle or have them force the batch thrueclear the data base and reset the batch number. This should fix the problem

call your credit card processor, they have to call TSYS to get them to clear it on their end as well.

that error RB: means repeat batch / the batch was already sent and needs to be cleared out of the machine. TSYS also needs to clear it on there end too.

That error RB: means repeat batch / the batch was already sent and needs to be cleared out of the machine. TSYS also needs to clear it on there end ...

This problem could have multiple causes. It sounds like you are receiving a settlement error, which are specific to each merchant services provider. You will have to call the merchant services provider so that they can look up the error message on their end and tell you what is causing the error. For example, the error message that you would receive if you use First Data would be different than the message you would get if you used Bank of America. Your terminal will not let you run any more cards until you resolve the settlement error. This is to prevent you from continuing to run cards in a corrupted batch, or a duplicate batch.

my machine showing must do settle

YOu can go to http://www.paypal.com and establish an account. It can be linked to your checking or savings account or to a credit or debit card. Your choice. It is a very secure way to deal with online purchases. If there is ever a problem with the buyer then paypal will help you settle the dispute and make sure you get your product or help you get your money back. Most ebay sellers prefer to work with paypal.

Would probably need the the entire error. The RB simply stands for Rejected Batch when you are trying to settle (I'm guessing with Vital/TSYS). the 00546 is the transaction number. This looks like a rather large batch. The transaction in question is the 544th transaction (the first two records to go over in the batch contain account information and your company information. So always subtract 2 from the number shown).

Without seeing the rest of the error, I can't say exactly what is wrong with the transaction. There should be a 3-4 digit number after the E in your response from the processor.

At any rate, depending on your version of PCCharge,there is a Batch Editor is included. It will be in (C:\Program Files\Active-Charge) for Payment Server or (C:\Program Files\PCCW) for Pro, and is named BatchUtility.exe. This will allow you to quickly view the batches and edit the transactions you need.

If Vital/TSYS is your only merchant account, then your batch will be named Visa1.xxx.Since it is now a rejected batch, it will be called Visa1.PCS (A regular batch should be Visa1.ENC for encrypted. Unless you are on a really old version). You should be able to open the Batch Utility, Open the bad batch by clicking find "Indeterminate" button, find the 544th transaction (if it's corrupt, you'll be able to find it rather quickly), and void it out. Keep in mind that this is not the same as voiding through the inteface, it is merely taking the transaction out of this particular batch, not voiding the transaction authorization. If it's a sale, you're authorization code will still be good (assuming it hasn't been over 30 days since you last settled). If it's a credit or void, there will not be an authorization number to worry about, and you can just dump the transaction altogether.

Make sure to take notes on the transaction so that you can run it as a post-auth (if it is a sale) after your batch is accepted. Once the offender is removed, you should be able to go back into PCC and settle as normal. You will get the message about "all indeterminate batches need to be closed first, blah blah blah", click "ok", check your totals and then attempt to process the settlement.

Good Luck and hope this helps.