Kenmore HE2 Plus Front Load Washer Logo

Related Topics:

A
Anonymous Posted on Sep 19, 2014

Why does Water remain in softener tray at end of wash

I just replaced the door switch and now water remains in the softener tray following a wash cycle.

5 Related Answers

Anonymous

  • 32 Answers
  • Posted on Sep 28, 2008

SOURCE: Softener tray filling with water

open the dispenser all the way,place your finger towards the back left of dispenser.you should see a tab,depress the tab and pull entire dispenser cup out.the bleach and fab soft part of the disp has a removable tray.clean all pieces out including the long shafts on the insert.you will more than likely find a build up of softener,this breaks the siphon and does not allow the water to drain out.good luck

Ad

Anonymous

  • 58 Answers
  • Posted on Jan 10, 2009

SOURCE: Water goes thru fabric softener dispenser not soap dispenser!

Yes you will need a service call, you may have a issue with the water valve or control, At the start of the cycle it should not be filling the softener dispenser till later in the program.

Anonymous

  • 4088 Answers
  • Posted on Oct 08, 2009

SOURCE: Kenmore HE 2 does not dispense bleach and softener

Call Sears warranty service.

Anonymous

  • 15935 Answers
  • Posted on Sep 15, 2010

SOURCE: fabric softener/bleach dispenser full of water

You could have a clog in the housing underneath the dispenser where the water flows through a hose into the tub.
Pull the dispenser drawer completely out.
There is a tab that needs to be depressed to release the drawer and remove it.
Check the opening at the bottom of the housing just inside the dispenser housing opening to see if a small sock or garment is clogging this opening.
Reach down into this opening to see if an item is inside the hose.
This is the normal issue that will cause water to leak out of the dispenser housing.

http://media.fotki.com/1_p,wbwdbgswgksbgfwxgtqsskgwtqkq,vi/ktfgsrbbdxwtwtqtfwk/1/1303472/5961857/image45924img-or.jpg

Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Replace the dispenser drawer and try the washer again.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Anonymous

  • 15935 Answers
  • Posted on Sep 25, 2010

SOURCE: f21 error on kenmore he2plus washmachine

"F21" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

In my detergent drawer the cycle does not use up the softener in the wash it remains in its slot. I have a Hotpoint First Edition

Hi from retired Englishman in SW France,
This is a common problem with many machines!

I suspect that it is the conditioner/softener tray which needs a thorough clean, paying particular attention to the sentences in BOLD, OR the water feed into the softener tray is not working properly. If the latter, follow these instructions and then clean the jets where the softener water is supposed to enter before calling for service;-0)
-------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-
  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube
but on others the cover is part of the tray's plastic top. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.

If this does not work, pull out the dispenser drawer far enough to be able to just see the softener tray, select the (final?) rinse and check that water is entering the tray. If it isn't there is a fault with the water distribution and an engineer call is required ;-0(

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C
0helpful
1answer

Liquid soap/softener dispenser remains full of water, primarily on the softener side, AFTER the solutions have been dispensed and the wash cycle has been completed. The dispenser tends to accumulate...

Hi from retired Englishman in SW France,
(pre-typed complete guidance notes!)
This is a common problem with many machines.
I suspect that it is the conditioner/softener tray which is causing water to overflow so it needs a thorough clean,
paying particular attention to the sentences in BOLD ;-0)

Remove the complete drawer. To do this you will have to do one of the following-
  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of those should enable you remove it
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C
0helpful
1answer

The fabric softener drawer on my hotpoint hd420 is not draining. At the end of a wash the fabric softener drawer remains for of water. Can you advise?

Hi,

It is not that unusual to find some plain water remaining- has the softener gone OK?

If not here is just a quick POSSIBLE (1st) solution if you have not tried it already-

Completely slide out the drawer - normally made possible by pressing down the plastic flap at the backend of the softener part of the drawer - as it is normally in the middle.

You may find 'gunge' made up of washing powder (if you use powder of course!) and softener combined in the tube that the softener should syphon into. Wash out with plenty of water!
I do this to ours fairly frequently.

Hope this helps.
3helpful
1answer

Fridgidaire front load will not empty fabric

Hello, W/D here.

There are a couple of reasons why the fabric softener will not dispense. If everything else dispenses properly (detergent and bleach), then I would suspect a bit of plugging. If the softener remains in the dispenser, the water valve above the tray may be sticking. You'll have to get the top up to check it. If there is water in the tray, or some water/softener, then you'll need to look at the overflow cap. Here's how that works: Your dispensing trays for bleach and softener have a raised tube built into them, and each is covered with a loose fitting cap. When water is let into the tray, the level rises under the cap until it overflows, creating a syphon. The softener is literally pulled from the tray, and chased by the water. When the water stops, the tray level continues to drop, until air gets into the cap, breaking the syphon. The cap can be removed and cleaned. Sometimes the tray has to be removed first. Theres a catch towards the rear of the tray.
Best regards, W/D
1helpful
1answer

Water remains under rubber seal. Water too high in bleach dispen.

Did you try taking the dispenser tray apart and cleaning it? The exit ports tend to clog over time. Best thing I have found is to remove the tray at the end of wash day, rinse it out, dry it and put it only partially in the machine, thereby allowing air circulation. Some water will always remain at the end of the wash cycle...inherent in the design.

As for the gasket, you'll have to wipe it down at the end of wash day and leave the door open to dry everything out. I leave mine open all the time.
0helpful
2answers
1helpful
1answer

Water remains in fabric softner compartment

Is the softener entering the machine; that is at the appropriate time? You can take a peep at this time, if possible. If it is water it is okay; this is just the remaining water. The softener is dissolved with water and flushed into the machine.
0helpful
1answer

Softner remaining

Try diluting the softener, some softener are too thick. But first clean out the softenre tray, by pulling it out, or with a tooth brush. Do look into your user manual. Does water enter the soft tray, check this too.
Not finding what you are looking for?

92 views

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Alexander

Level 2 Expert

171 Answers

Cindy Wells

Level 3 Expert

6688 Answers

vince

Level 3 Expert

2530 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...