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This error usually means that you installed the generic driver from the OS which only runs printer. Uninstall the current driver, disconnect the data cable (USB) and then restart your computer. Install the software from the Kodak site above. Then connect the data cable when prompted to do so. Try scanning after completing the installation procedure.
If you did install the Kodak software, it may have gotten corrupted. Please follow the above directions and let me know if you have any problems.
The signing is done by Microsoft, not by you, it's there to certify the driver is flawless according to their regulations. You don't need it. When the warning appears click on ignore and its install will continue as normal.
I think you need to install the microsoft office document imaging to be able to scan from word, this is what you do assuming that you have windows xp
Windows XP
Exit all programs. Tip You may want
to print this topic before you exit all programs.
Click Start, and then click Control
Panel.
In Control Panel, click Add or
Remove Programs , and then click Remove a program.
In the Currently installed programs list,
click the name of the Microsoft Office edition that you installed or
click Microsoft Office Word 2002 (depending on whether
you installed Word as part of Office or as an individual program), and
then click Change.The Configuration Wizard opens.
Click Add or Remove Features, and then click Continue.
Under Installation Options, click the plus sign
(+) next to Office Tools.
Click the arrow next to Microsoft Office Document
Imaging, click Run all from my Computer, and then
click Continue.
once you have installed this in the insert menu, there should be an option to acquire image from your scanner, assuming that your scanner is properly installed and working.
alternatively you should be able to scan a document and send it to an application (word xp), page 70 of your printer manual will show you how, your manual canbe found here
Instead of pressing the start button to print, you need to press the small ON/OFF button. The start button works to copy/scan. But to print, you will need to turn the printer on first. Once the printer is on, the computer should recognize it fine and allow you to print from your applications.
are getting any error msg like 1-2036 or anyother and are you using Vista or Xp,,,,try using the windows fax and scan settings....let me know and i will try and help you
Could be USB connection if you have another cable try it. Try connecting to different USB ports on your PC. If you have a Powerd USB hub lying around try connecting the printer to the PC through that.
Also try disconnecting all USB devices including the printer. Reboot your PC. Connect only the printer and try and scan.
Some times multiple USB devices dont work when they are both connected to the same PC.
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