Drain pump/filter clean, full flow when draining. Pump often runs past the point of empty, spin cycle won't start

If you had to empty the water manually, i.e the outlet pump did not drain the water out then I would suggest the pump is either blocked or has failed. This will normally prevent the spin cycle from occurring. Try checking and cleaning the pump filter out.

E20 is an error code for drainage failure.



Check where the appliance drain hose connects to the house drains for a blockage.

If it's onto a spigot under the sink, take them off and check both for a blockage.

If these are ok then it's likely to be a blockage in the pump.



You'll need to drain the water out manually.

Put a shallow dish below the filter and slacken the filter.

Tighten it to stop the flow of water while you empty the dish.

Once empty, take the filter out, clean out the debris and ensure nothing is left jamming the pump.

Before refitting the filter, put the machine on drain or spin and listen at the filter housing to see if you can hear the pump running.

If you do, fit the filter and try the machine again.


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This is almost certainly a simple problem with your empty pump filter being clogged. The empty cycle is timed and if it can't get all the water out in time because the filter is blocked and slowing the empty down, then it will fail safe and won't step on to the final spin cycle with excess water in the drum. While it's trying to get the water evacuated, you will probably see the machine doing a slow tumble for up to 8 minutes and you may also hear the empty pump running too.

You need to locate and clean the filter. Depending on the model (You haven

Hi mwilczewsk,

I believe your drain pump filter is just clogged. The drain pump is trying to pump the water out before the Spin cycle, but can't. Usually this is caused by a foreign object that is obstructing the impeller. See my tip on how to access, drain & clean the Drain Pump Filter:

ACCESS, DRAIN & CLEAN THE DRAIN PUMP FILTER

After this, the Spin cycle will run, after the drainage procedure. If it does not, then you may need to replace the Drain Motor. Which is a easy task.

Kind Regards :-)

* If this solution helped you, please rate it

Hi lauraeuschwa,

I believe your drain pump filter is just clogged. The drain pump is trying to pump the water out before the Spin cycle, but can't. Usually this is caused by a foreign object that is obstructing the impeller. See my tip on how to access, drain & clean the Drain Pump Filter:

ACCESS, DRAIN & CLEAN THE DRAIN PUMP FILTER

After this, the Spin cycle will run, after the drainage procedure. If it does not, then you may need to replace the Drain Motor. Which is a easy task.

Kind Regards :-)

* If this solution helped you, please rate it

The filter for your empty pump is probably clogged. The machine can't drain the water in the alloted time because it is draining to slowly through the clogged filter. The machine won't start the spin cycle if all the water hasn't been evacuated. You will need to find and clean out your empty pump filter (Probably behind a little door at the bottom of the machine.

The problem is in the drain system as what error code OE stands for.The grinding noise is coming from the drain pump. Loose change, hair pins and the likes can get into the pump filter and sometimes into the pump impeller causing a grinding noise during the spin cycle because the pump works while the machine is spinning. The pump impeller may also be broken causing the grinding noise.

Disconnect power then open the filter door on the bottom left of the cabinet.


Remove the drain plug and drain the water out completely into a shallow basin or the likes. Once drained, lay a piece of towel under the filter then turn the filter knob counterclockwise and remove it. Clean the filter and reach in the pump impeller to check it if blocked or broken. If cleaning the filter does not solve the problem, you need to access the drain pump assembly and check the pump particularly the impeller thoroughly. Click on the link below for the detailed procedure in accessing the drain pump assembly.

LG Front-Load Washer Drain Pump Access

E20 is an error code for drainage failure.

Check where the appliance drain hose connects to the house drains for a blockage.
If it's onto a spigot under the sink, take them off and check both for a blockage.
If these are ok then it's likely to be a blockage in the pump.

You'll need to drain the water out manually.
Put a shallow dish below the filter and slacken the filter.
Tighten it to stop the flow of water while you empty the dish.
Once empty, take the filter out, clean out the debris and ensure nothing is left jamming the pump.
Before refitting the filter, put the machine on drain or spin and listen at the filter housing to see if you can hear the pump running.
If you do, fit the filter and try the machine again.

Thanks for using FixYa - a 4 THUMBS rating and positive testimonial is appreciated for answering your FREE question

You need to ensure pump is fully clean this can take a number of times flushing out/ cleaning filter...Check feed hose to pump

check your lid switch