Hello... Love this refrigerator...
Great video from one of my FAVORITE PART-HOUSES...
FOR your part... http://www.appliancepartspros.com/whirlpool-motor-assy-dispenser-wp2252130-ap6006769.html
(good prices (usually... always shop around (+ shipping))
Hope this really does it...
ELSE comment me back I am here daily.
Carnac the Magnificent
Sorry.
Straight-up ANSWER...
Open the door... bend over and look at the two screws holding the INTERIOR plastic cover in place... (easy auger motor access).
BUT watch the video..
(Of course there is a SPRING atop the hex drive shaft... Just be careful. There is no need to remove that shaft)).
EASY ACCESS... Quick job.
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SOURCE: Replacing the Ice dispenser motor on Kenmore elite refrigerator?
There is a small door under neath ice maker shelf (literally) w/ 2 small screws that keep it in place,or a button that can release ice maker on the rt. side of machine. Good luck!!
SOURCE: Kenmore Elite refrigerator ice and water dispensers not working
check for a child lockout button it will look like a tiny padlock ,press and hold for 3 sec.(could be the freezer door light switch)
SOURCE: Replacing the Ice dispenser motor on Kenmore elite refrigerator?
I had the same problem with our Whirlpool Gold. Which by the way was just out of warranty. The guy who repaired the problem told us that since there were so many replacement dispenser motors at different supply locations that there must be a problem. I think that the root cause is the arm in the ice holder is hard to move, and it burns the dispenser ( #2252130) motor out. Whirlpool should get to the bottom of this and offer free or reduced repairs. Motor # 2252130
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