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The first thing to do is take note of what the washer is doing when water leaks out in order to help pinpoint the cause. Does it only leak when filling? Is it leaking during wash or rinses? Or is it leaking only when it goes into spin?
Only leaks when filling
Water pressure that's too strong. Some dispensers can't cope with high water pressure. Make sure the washer is level as one leaning forward can leak if combined with high water pressure. Try turning the tap on the washer down. Only suspect this if you know the water pressure is high and it looks like it's gushing in quite fast on fill
If there is an optional detergent flap fitted in the drawer for holding liquid detergent make sure it is removed or drawn into the up position if using powder otherwise it prevents detergent running down into the drum
A build up of grease and slime in the nozzles at the top of the dispenser where the water flows in causing water to spray at the front and run out when filling. Check this article -black jelly-like substance in soap dispenser and on soap drawer (In extreme cases I've had to replace the dispenser.)
A build up of undissolved detergent in the base of the soap dispenser under the drawer (depending on the design). Remove the soap drawer and check the bottom of the soap dispenser for a build up of detergent that could allow water to run over the lip of the dispenser
Blocked dispenser hose: Some washing machines can flood water out of the soap dispenser if the hose leading out of the dispenser into the tub gets blocked. Blockages can be something put into the drawer by a child or a chunk of undissolved detergent tablet. Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and it wasn't wide enough. Undissolved powder from a tablet or lumps of detergent through poor water pressure can block this hose solid causing water to back up. Unplug machine, remove lid and feel this hose carefully for obstructions.
Overfilling: If the washer starts to fill and never stops it will flood out of the drawer eventually - Washing machine overfills
Leaks out of drawer during the wash or rinse cycle
Too many suds? If you can see the door glass is white with foam up to the top it could be foaming out of the dispenser. Too much foam in the washing machine
Overfilling: If the washer starts washing but the water doesn't stop coming in it will eventually fill the drum so much it will start to pour out of the soap drawer and other places. If this is the fault you should be able to see the drum is so full of water it's making a different sound, maybe labouring under the load, and the door glass full to the top with water. You should also hear that water is still running into the machine and be able to detect it by opening the drawer. However, in most cases an over filling washing machine should trigger an error code long before it gets to this stage but if you suspect overfilling check this page - Washing machine overfills
Surging: There are (often intermittent) faults that can cause the motor to spin out of control on wash or rinses. Instead of turning slowly the fault causes the motor to surge into spin instead which throws the laundry and all the water about violently. Water can then be forced out of the soap dispenser drawer. This fault should be relatively rare these days but if you observe this behaviour call an engineer to diagnose the cause.
Leaks from drawer only when spinning
If it only comes out on spin it can be caused by a partial blockage preventing the water being pumped out fast enough resulting in excess water being thrown around on spin and backing up into the dispenser. This fault is similar to the surging fault described in the last list but different in that the problem only occurs when it's on a proper spin cycle and much of the water has been pumped away. Troubleshooting this fault is all about finding out why it isn't emptying the water properly which is usually due to a partial blockage. Follow the same troubleshooting as described for a washer not pumping any water out at all - Washing machine won't empty water
If water is being forced out of the drawer when the washer is spinning but it is on wash or rinse and shouldn't be spinning follow the procedure for surging in the previous section above
Make sure there are no leaks from the machine. look behind it and check the water inlet hose and connectors for any damage. Also look under the machine for any water as this may indicate a leak from the internal hose and pipe work and / or water pump. Also check that the outlet hose is completely clear of debris and soap scum build up and check that the filter is clean. To keep the machine clean of waste build up and to keep any bad odours away 1.Remove all items from the washer. 2.Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage. 3.Close the washer door and dispenser drawer. 4.Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes 5.Press Start and allow cycle to complete. 6.After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior. 7.Repeat the cleaning procedure monthly
You could have a clog in the housing underneath the dispenser where the water flows through a hose into the tub. Pull the dispenser drawer completely out. There is a tab that needs to be depressed to release the drawer and remove it. Check the opening at the bottom of the housing just inside the dispenser housing opening to see if a small sock or garment is clogging this opening. Reach down into this opening to see if an item is inside the hose. This is the normal issue that will cause water to leak out of the dispenser housing.
Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Replace the dispenser drawer and try the washer again.
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Remove dispenser drawer from m/c, and thoroughly clean it and all accessories.Clean all residual build up of undesolved powder and conditioner in drawer compartment..
If it still leaks, then remove top cover, locate large black hose at bottom of dispenser, and give it a good squeeze to clear any possible blockage in the hose itself..
If still no better, could be due to exceptionally high water preesure forcing the water out of the drawer.
Turn cold water valve down a little to reduce pressure.
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Try cleaning inside the the machine where the soap dispenser drawer fits into. Sometimes this builds up with lots of soap and fabric conditioner residue and stops the conditioner from going through.
Take the drawer back out and look inside where it goes to see if there is a build up of soap etc...
hope this helps
take the soap dispenser drawer out and clean the drawer and the underneath the drawer, then clean the inside of the machine where the drawer fits into to. It could be caused by a build up of soap.
try take the drawer out and clean the inside where the drawer fits into. It may have a build up of soap/softener etc.. then give the drawer itself a good clean including the bottom of the drawer. I have this problem from time to time where there is a build up of soap etc...
remove dispenser drawer with rag and bleach water mix wash as good as you can the top of dispenser housing aroud holes to remove build up ..if problem is still there entire assembly will need to be removed and flushed thoroughly build up is blocking the holes over the dispenser cups
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