Kodak EASYSHARE 5300 All-In-One InkJet Printer Logo

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Posted on Jun 29, 2009
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My 5300 printer won't print black ink. I just

My 5300 printer won't print black ink. I just replaced the ink cartridges, updated the firmware, and cleaned the print head. Now what?

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Andrew Perrong

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  • Kodak Expert 285 Answers
  • Posted on Jul 03, 2009
Andrew Perrong
Kodak Expert
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Joined: Jan 28, 2009
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Replace the printhead. call kodak at 1.800.421.6699 for a free new one, with FREE ink, too.

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Try updating the firmware of your printer. Just go to http://bit.ly/ghfW8H to download the firmware update. Also, make sure that you're using genuine Lexmark cartridges. If not, replace the cartridge.
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Our Lexmark Prospect Pro205 has sufficient ink in the black cartridge. The error message says there is interference with the black ink cartridge. Black ink does not print, but color inks print.

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Hi there.
It could be the chip in the cartridge... faulty for printing?
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Iceman.

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You need a new printhead from Kodak AiO support. After that is in and you do not have the error message anymore, download the latest firmware at www.kodak.com/go/5300downloads
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Printing

1-Deep clean and calibrate the printhead
2-Try a firmware update @ www.kodak.com/go/downloads
3-Try a removal and reinstall of the printhead and inks
If all this fails, call Kodak Aio support : 1-800-421-6699 (USA)
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