Yesterday it worked on its own through 5 washes, then it stopped and only worked if I forced it by pressing and holding any of the wash cycle buttons. it will wash clothes , but as soon as i take my finger off the button the lights go out and it stops working. I am not getting error codes
SOURCE: Washer keeps giving me a "F51" error code? What do I do?
I placed a very detailed post on how to resolve this issue. If you are mechanically and electrically inclined, this will give you pretty much step by step directions. I also analyzed why this is happening. Please disconnect power before any work... There is 120V floating around inside to bite you! Good Luck, GBaxter http://worldofwashers.blogspot.com/2007/06/cabriooasis-f51-error-codes.html
SOURCE: Kenmore Elite HE3 front loading washer
Before you go crazy trying to solve the F2 code make sure the filter is clear. Disconnect the power cord, PLEASE. Remove the kick plate on the bottom front by removing the 3 screws below it. You will need a hex socket and extension or a torx screw driver. If there is water in the machine and it will not drain you will need a shop vac and some old towels to catch the water when you open the filter. Now, you will see the filter in front of you. Have the towels ready and vac turned on. Quickly unscrew the filter cap and stick the vac hose right in the filter to catch the water. Clean the filter cap. Did you find any socks, money or other debree ? If yes that may have been your problem. Put the filter back on and HAND tighten well. Test the machine. From now on empty all pockets before you do the laundry. You just saved yourself a big repair charge. Be proud of yourself.
SOURCE: F1 error code on Kenmore Oasis He
Moister can get in between the contacts,is it in a high moister environment? Try using a hair dryer on the panel to dry it out.Also unplug it to reset.
Hope this helped.Let me know by rating me
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lenwest
SOURCE: wash cycle stops, F21 error message appears
"F21" is a Long Drain error code. This indicates that you have an obstruction in the drainage system. More than likely you probably have a clog in the drain pump. The following link explains:
http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore
Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.
If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.
NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.
SOURCE: F1 error code on Kenmore Oasis He
After getting the F1 error on my model 110.27086601 and looking at other posts here & elsewhere, I made one call to the "Product Resolution Center" at 800-847-9083 on 4/9/10. They answered quickly, looked up the model & serial number I gave them (begins with CT18) and confirmed that the unit is covered under the "upgrade plan" (as opposed to calling it a recall). They are sending the part directly to me today and they scheduled a Sears tech to come install it in 10 days (or less if the part arrives sooner). The part, shipping and service call are free. The whole call took less than 5 minutes and was no more difficult than ordering a pizza. The agent was polite, professional and a pleasure to deal with.
I'm pleased that 2 years after the warranty expired they are providing this repair free of charge and without any hassle.
To those who have had problems when calling or who will be calling, may I offer this tidbit for dealing with any customer service contact? Be polite and businesslike. The agent on the other end doesn't need to hear about "how disappointed you are, blah, blah" or that you've "been a loyal customer for 84 years" and you've "never had a problem like this" or any other editorial commentary - just be friendly, and say something like " Hi, I have an Oasis washer with the F1 problem and I understand that there's a recall covering this." That's exactly what I said and the agent efficiently handled everything from there.
Remember, the agent gets measured on the number of calls they complete so they just want to take care of you as quickly as possible. Help them by just simply stating the problem and just answering their questions with just the information requested. They are not there to listen to people whine - they've heard everything you have to say a thousand times and they will appreciate your brevity and no nonsense demeanor. Make it easy for them and they'll make it easy for you. Do your venting here if you must.
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